Janet G.
Jenny very misleading, i wouldn't buy anything from if she was the only person, she just takes your money.....
Jenny, I have trying to contact you since thanksgiving of 2025 and today is January 7th 2026. What happened to my order? You have ruined my family Christmas photos for the year......what is your problem. you don't return e-mail or phone calls I would think as a business owner you would want to get this resolved asap .YOUR WEB SITE IS DOWN.....
Response from familychristmaspajamasbyjenny.comJan 8, 2026
Hi Janet, We’re so sorry to hear about this confusion and the frustration it has caused. We completely understand how important your family Christmas pajamas are, and we want to make sure this is sorted out for you right away. After checking our system using your name and email, we weren’t able to locate any order placed under your information. It’s possible there might be a misunderstanding or mix-up with another store. Could you please share your order ID or the email address used at checkout so we can look further into this for you? Our official website — https://familychristmaspajamasbyjenny.com/ — is currently working fine, which makes us wonder if your order may have been placed with a different company using a similar name. To get this resolved quickly, please contact our Customer Service team at [email protected] with any order details you have. We’ll do our very best to assist and clear things up. Thank you for bringing this to our attention, Janet. We truly want to help you get to the bottom of this and make sure you’re taken care of. With kindness and understanding, Jenny Family Christmas Pajamas By Jenny