familychristmaspajamasbyjenny.comReviews of familychristmaspajamasbyjenny.com

Response from familychristmaspajamasbyjenny.comDec 25, 2023

Dear Brandy, I am sorry for this confusion. On the latest text, we are delighted to hear your order arrived in time for Christmas and apologize for any confusion caused during the process. Your satisfaction is our top priority, and we're sorry for any inconvenience you might have experienced. Should you feel that your concerns have been addressed and are happy with the outcome, we would greatly appreciate if you could update or reconsider your review on Trustpilot. Thank you for your understanding, and we hope your daughter and her fiancé enjoy their festive PJs! Best regards, Pajamas By Jenny

Response from familychristmaspajamasbyjenny.comDec 23, 2023

Hi Kimberly, We sincerely apologize for the disappointment and inconvenience you've experienced with your Christmas pajama orders. It's clear we've let you down during a crucial time for your family traditions, and for that, we are truly sorry. Our customer support team contacted you via email to expedite your refund and discuss a gesture of goodwill for the distress caused. Thank you for your feedback, and we hope to have the opportunity to restore your trust in our service. Warm regards, Pajamas By Jenny

Response from familychristmaspajamasbyjenny.comDec 22, 2023

Hi Jill, Thrilled to hear you enjoyed the customization options and were happy with our service! Apologies for the hiccup with the color, but we're glad we could quickly sort it out. Thank you for your kind words and for choosing us for your holiday cheer. Looking forward to your next visit! Warm wishes, Pajamas By Jenny 🎁

Response from familychristmaspajamasbyjenny.comDec 21, 2023

Hi ABD! It was such a pleasure to help ensure your Christmas PJs arrived in time for your special day! I'm thrilled to hear that the adjustment from black to white shirts worked out well and that everyone enjoyed them. Your willingness to work with us is greatly appreciated, and I'm so glad we could get everything sorted for you swiftly. I'm looking forward to the opportunity to assist you again in the future. Thank you for your trust and for taking the time to leave this lovely review! Warm regards, Jenny at Pajamas By Jenny

Response from familychristmaspajamasbyjenny.comDec 26, 2023

Hello Marilyn, We're so glad you liked how they looked online and we hope you're even more impressed now that you have them in hand! 🎉 If there's anything else we can do for you, or if you'd like to share how they fit and feel, we'd love to hear from you. Enjoy your new pajamas! Best, Pajamas By Jenny

Response from familychristmaspajamasbyjenny.comDec 9, 2023

Hi Dawn, We're so glad your family loves our pajamas! 😊 Thank you so much for making us a part of your Christmas tradition. We're looking forward to many more years of holiday cheer with you. Spread the cheer and tell your friends - we'd love for them to join our cozy pajama family too. Wishing you a season filled with joy, comfort, and the happiest of memories! 🎄 Best regards, Jenny Pajamas by Jenny Team

Response from familychristmaspajamasbyjenny.comDec 4, 2023

Hi Judi, We're absolutely beaming to read about your wonderful experience! 🥳 It's fantastic to hear that we could fix the hiccup in your order swiftly and deliver your package quicker than expected. Knowing that you're happy with the product just makes our day! We're already picturing the smiles on your son and his family when they see it. 😊 Thank you for your sweet words, and we're excitedly looking forward to your next visit! Best regards, Jenny Team

Response from familychristmaspajamasbyjenny.comDec 4, 2023

Hi Angela, We're deeply touched by your glowing review! 🙏 Your praise for our pajamas and our customer service truly warms our hearts. Your support means the world to us, and we're incredibly grateful for your high recommendation. Thank you so much, we look forward to serving you again soon! 🌟 Best regards, Jenny Team