FairybellReviews of fairybell.us

Lots of lights, easy to set up. Beautiful look.

Very poor tracking information, imposable to contact company by telephone.

We ordered the 13 foot tree. It certainly looks a lot less appealing in reality than it does in the picture. Skimpy lights and very cheap looking. It was easy to put together so that’s why I gave it three stars. You can get pretty much the exact same thing at Costco for about $200. I wish I’d realized that before I ordered from FairyBell. Also, the information said you could switch from white to colored lights. However, we can’t get it to change from multicolored to white.

The instructions were easy to follow and the result was fantastic. The videos make it appear slightly easier then it is to install but overall good experiecne.

Liked communication regarding the purchase of 7ft tree to anticipate delivery. Easy to set-up after sometime figuring out the strands where a bit tangled as the lights got caught up on them. Would have appreciated more ground pegs, due to our windy days and concern 2 are not enough even though the tree is light weight. Looks good at night.

Amazingly quick shipping! I received my purchase in record time. Thank you!

Breathtaking. Worked great. Looks great.

Arrived damaged and used. Customer return system is poor and requires a 2mb picture or you can’t submit it- currently waiting the quoted 3-7 business days to hear back from customer support email. Absolute nightmare and waste of my time and money- let’s hope the rest of the return goes well…