H T.
My tree is missing parts
My tree is missing parts, I have been messaging with your customer service for a few weeks and still no resolution. I have now missed all of Christmas having my tree in the yard. Not pleased at all! Terrible service!!!

Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.
Fairybell (fairybell.us) has 479 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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H T.
My tree is missing parts, I have been messaging with your customer service for a few weeks and still no resolution. I have now missed all of Christmas having my tree in the yard. Not pleased at all! Terrible service!!!
Philip R.
Delivery was fast with the approaching Holiday season.
Kimberly C.
I have the original fairy tale and the worse became worn. I was able to replace the wires. Thanks so much!!
Lorenzo G.
Excellent Customer Service and Warranty! Emailed them that my lights were ripped. They were very responsive replying and replacing the parts since it is still under warranty.
Terry N.
The 26' tree is a stunning addition to our Christmas display! We have wanted to purchase one for a while, and so glad we finally did it! Once I installed the flag pole (not an easy feat in freezing December!) set up was fairly simple. It will be easier next year, now that I know how it's done. Just a suggestion to those installing a new flag pole; do it in the summer or fall, before freezing temperatures set in!
shaun E.
I have purchased two flag pole Christmas trees two separate years and both trees have had large sections of lights go out after only a couple weeks up
Jeffrey B.
Good Price, quality product and easy to set up.
Nicholas C.
I only received a pole. No lights. I emailed both emails for the company an no response after one week. I have a pole from the Netherlands with no lights. Great.