FairybellReviews of fairybell.us

I purchased a 26ft Flagpole tree two years ago, so this was my 3rd Christmas with this beautiful tree. Unfortunately, a few of my light webbings stopped working. I contacted FairyBell Customer Service and they were amazing! They gave instructions to test light webbing and worked closely with me to make recommendations to restore my tree to be perfect again! I would highly recommend buying a Fairybell Flagpoll tree. It's a great product with amazing customer service!

Love our flagpole light tree. Our second year of use and one of the sections went dark . It was only noticeable if you were close to it, but disappointing. Made claim on web page and replacement showed up within a week! Great customer service!!

This is my second 10 ft Fairbell Christmas tree I bought as a backup for my 5-year old one. These trees are pretty easy to erect and while they don't look like much in the daytime they are magnificent at night. I wanted another multi-colored light model but it was not available so I had to get the white light version but that's not a complaint.

Instructions are unclear on setup and waxed cardboard base is not strong enough ro hold pole upright.

Very fast delivery. Great product. awesome design.

Excellent experience overall. Tree looks awesome. I had many questions and appreciate the timely responses.

Horrible website that wouldn’t process my order due to the amount. I needed a part to make my flagpole Christmas tree work. Tracking the order was impossible. Oder arrived after Christmas even though I ordered December 11th. Horrible, horrible, horrible

Received my order and impressed with quality and instructions for setup (video options) - Smart Magic turned out to have many more color combinations than advertised and very welcome surprise.