Cindy O.
My story is to long to tell in full but…
My story is to long to tell in full but it was against att. They charged me $750 for a second phone on a buy one get one free deal. I tried talking to the business office over the phone and got no where. I went to 2 different att phone stores and couldnt get it resolved either. Managers would not call me back when they said they would and i finally gave up trying to deal with them and got fairshake involved. They were great!! Checked with me on how things were progressing and were very helpful. I received my full refund back of $750 but did have to wait 2 months before att would respond. Clarrissa was great and very professional. I convinced i would have lost the whole $750 if not for her help. Had to pay fairshake $85.50 which was well worth it in getting $750 back. Thanks clarissa and fairshake! Im very satisfied


