Faceless.video Reviews | Read Customer Reviews of faceless.video

Faceless.video Reviews | Read Customer Reviews of faceless.video

Faceless.video reviews

27 approved reviews, newest moderated first

customer
Aug 23, 2026
Customer service has been great
Customer service has been great! Always got back to me in a timely manner. Always resolved my issues.
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Consumer
Aug 18, 2026
This was great and i got thousands of…
This was great and i got thousands of views definitely works i would 100% recommend
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Basidur S.
Aug 3, 2026
Nice only free wow
Nice only free wow
Response from Faceless.videoAug 7, 2026
Hi Basidur! While our app is not only free, we're glad you're enjoying our free trial! Feel free to reach out any time with questions or concerns.
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Ayo
May 24, 2026
This app is a waste of money and…
This app is a waste of money and time.Paid but unable to do nothing as it takes forever to create a simple task.
Response from Faceless.videoMay 24, 2026
Hi Ayo, Sorry to hear that you had trouble using the platform. We’re not exactly sure what you mean by a simple task, but we’d be happy to help if you reach out to us at [email protected]
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Zabeel K.
May 16, 2026
Did not work
Did not work. Cannot connect account
Response from Faceless.videoMay 16, 2026
Hi Zabeel, Sorry to hear you’re having trouble connecting your account. Please email us at [email protected] and we’ll be happy to help troubleshoot this for you. We currently do not see any support emails or subscribed accounts under the name “Zabeel Khan” on our backend, so please include the email address you signed up with so we can further assist you. – Faceless.video Team
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Franklin A.
Mar 9, 2026
I strongly caution anyone considering…..
I strongly caution anyone considering Faceless.video. After paying for the service, my videos never finished generating and remained stuck in processing. Despite reaching out to support repeatedly, nothing was resolved. I ultimately cancelled my subscription, but they kept my payment and refused to issue a refund. Very poor service and unacceptable customer support.
Response from Faceless.videoApr 15, 2026
Hi Franklin, I’m sorry to hear about your experience. We’re continuously working to fix bugs and improve reliability, especially around issues like videos getting stuck in processing. I also checked your case on our end and can confirm that a refund has already been issued. We recently experienced a wave of fraudulent activity that impacted our refund system and led to some incorrect or delayed responses from support, which we’ve been actively resolving. We understand how frustrating this must have been and appreciate your patience as we’ve worked through these issues. Please reach out over email if you need anything else [email protected]
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Ella S.
Feb 19, 2026
Confusing and buggy interface
Confusing and buggy interface. They trick you into paying money, no way to unsubscribe straight forward. I am not even sure that I will not be charged next month. The videos are in horrible quality, nothing close to what you will do yourself with veo. they have a few blogs available that they probably tuned, everything else is really bad. 1*
Response from Faceless.videoApr 15, 2026
Hi Ella, we’re sorry to hear about your experience, especially with the interface. We’re currently rolling out a major redesign aimed at making everything much easier to use. We also want to clarify that we don’t trick anyone into spending money, and we aim to keep billing straightforward. I took a look on our end and can see you were on a VEO plan, and it also looks like your cancellation went through correctly. Billing can always be managed under “Manage Billing” in “My Account.” If you’re open to it, we’d be happy to give you access to try out our new redesign, we'd love your feedback. Feel free to reach out to us at [email protected] and we’re happy to assist.
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David
Feb 13, 2026
SCAM
SCAM! As soon as you pay for a package the artificial views on your videos generated via the trial stop. No more videos will be generated by the system as it just keeps knocking back the time that your videos will be posted. The "Customer Support" will keep promising refunds that never materialise. I'll be reporting them to Stripe and seeking a refund through my bank. Response: Yes I was approved for a refund, no I never received it because you're too broke, you scam people to pay your server fees because that's the only way you can afford your website. Probably on welfare too. I have submitted evidence proving your views are artificially generated to my bank, if they want to follow up with legal action that's up to them.
Response from Faceless.videoApr 15, 2026
Hi David, sorry for the frustration here. We don’t provide or generate artificial views, and we also share guidance via email on how to keep views up organically. We recently experienced a wave of fraudulent activity on our site that impacted our refund system. The issue has largely been resolved, and we’re continuing to address any remaining cases. If you were approved for a refund and did not receive it, feel free to reach out to us at [email protected] and we’ll take care of it right away.
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