Faceless.videoReviews of faceless.video

Response from Faceless.videoSep 15, 2026

Hallo, es tut uns sehr leid zu hören, dass du dein Abo kündigen möchtest. Wir möchten dich darauf hinweisen, dass du für den gleichen Preis weiterhin genauso viele Videos pro Monat erhältst. Das haben wir vor der Umstellung sorgfältig berücksichtigt. Mit dem neuen Credit-System kannst du flexibel zwischen allen Videoarten wählen, ohne dein Abo erst kündigen und anschließend neu abschließen zu müssen. Wir waren daher der Meinung, dass diese Änderung für unsere Nutzer hilfreich sein würde. Wir verstehen deinen Frust jedoch vollkommen und laden dich herzlich ein, uns direkt unter [email protected] zu kontaktieren. Vielleicht können wir etwas tun, um dir weiterzuhelfen. Vielen Dank!

Response from Faceless.videoMay 24, 2026

Hi Ayo, Sorry to hear that you had trouble using the platform. We’re not exactly sure what you mean by a simple task, but we’d be happy to help if you reach out to us at [email protected]

Response from Faceless.videoMay 16, 2026

Hi Zabeel, Sorry to hear you’re having trouble connecting your account. Please email us at [email protected] and we’ll be happy to help troubleshoot this for you. We currently do not see any support emails or subscribed accounts under the name “Zabeel Khan” on our backend, so please include the email address you signed up with so we can further assist you. – Faceless.video Team

Response from Faceless.videoApr 15, 2026

Hi Franklin, I’m sorry to hear about your experience. We’re continuously working to fix bugs and improve reliability, especially around issues like videos getting stuck in processing. I also checked your case on our end and can confirm that a refund has already been issued. We recently experienced a wave of fraudulent activity that impacted our refund system and led to some incorrect or delayed responses from support, which we’ve been actively resolving. We understand how frustrating this must have been and appreciate your patience as we’ve worked through these issues. Please reach out over email if you need anything else [email protected]

Response from Faceless.videoApr 15, 2026

Hi Ella, we’re sorry to hear about your experience, especially with the interface. We’re currently rolling out a major redesign aimed at making everything much easier to use. We also want to clarify that we don’t trick anyone into spending money, and we aim to keep billing straightforward. I took a look on our end and can see you were on a VEO plan, and it also looks like your cancellation went through correctly. Billing can always be managed under “Manage Billing” in “My Account.” If you’re open to it, we’d be happy to give you access to try out our new redesign, we'd love your feedback. Feel free to reach out to us at [email protected] and we’re happy to assist.

Response from Faceless.videoApr 15, 2026

Hi David, sorry for the frustration here. We don’t provide or generate artificial views, and we also share guidance via email on how to keep views up organically. We recently experienced a wave of fraudulent activity on our site that impacted our refund system. The issue has largely been resolved, and we’re continuing to address any remaining cases. If you were approved for a refund and did not receive it, feel free to reach out to us at [email protected] and we’ll take care of it right away.

Response from Faceless.videoApr 15, 2026

Hi Aleksandar, if you had a bad experience, we’re happy to take care of any issue you have. Please email us at [email protected]. This review also appears very similar to the previous one posted, so we’d like to confirm the details to make sure everything is addressed properly.