Kimberly S.
Well the Customer Service is Top Tier
Well the Customer Service is Top Tier. They respond very quickly to any questions you may have. I love their service and everything they do. They have made it so easy.

Faceless.video is the first and fastest growing faceless channel automation platform with over 2.5M users signed up. Faceless.video writes, edits, and posts videos to your social media accounts fully on autopilot, 24/7. Tap into trending and emerging faceless niches with the click of one button and start your own faceless YouTube, TikTok, or Instagram channels for free on Faceless.video.
Faceless.video (faceless.video) has 27 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
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Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
27 approved reviews, newest moderated first
Kimberly S.
Well the Customer Service is Top Tier. They respond very quickly to any questions you may have. I love their service and everything they do. They have made it so easy.
Roan D.
I found the website very easy to use, everything was very easy to setup. I also saw an immediate return. My socials blew up!
customer
Früher wars besser man konnte täglich videos posten jetzt bekommt man credits die ziemlich teuer sind, werde mein abo bald wieder kündigen
Response from Faceless.videoSep 15, 2026
Hallo, es tut uns sehr leid zu hören, dass du dein Abo kündigen möchtest. Wir möchten dich darauf hinweisen, dass du für den gleichen Preis weiterhin genauso viele Videos pro Monat erhältst. Das haben wir vor der Umstellung sorgfältig berücksichtigt. Mit dem neuen Credit-System kannst du flexibel zwischen allen Videoarten wählen, ohne dein Abo erst kündigen und anschließend neu abschließen zu müssen. Wir waren daher der Meinung, dass diese Änderung für unsere Nutzer hilfreich sein würde. Wir verstehen deinen Frust jedoch vollkommen und laden dich herzlich ein, uns direkt unter [email protected] zu kontaktieren. Vielleicht können wir etwas tun, um dir weiterzuhelfen. Vielen Dank!
Akshay L.
Very good and extraordinary
Matthew T.
So I'm about 6 months into using product for my faceless channels & whilst I'm not quite getting the views I need to monetize, as I'm only making Youtube shorts / Instagram short videos, I don't see that as the fault of this ai. So much of that comes down to what is your niche, but I'm getting sidetracked. So basically, this platform will essentially only work for creating 'shorts' for now, maybe they will add longer options, but you tend to be able to generate a video with a decent choice of image treatments & both normal & more premium voices. The premium voices are definitely a lot stronger & would recommend using those. So you get around a 90 second video, max scripting is 1500 characters, but they recommend 1200, as going over this you can end up with videos failing & having to retry. You have a few options here, setting up a series, where you pick a topic such as 'Animals of the World' & each day it will generate you 1-2 topics, scripts & Captions for your video. You can link these to your social media platform(s) of your choice & let the system schedule your posts or use the post now option if you want a more manual touch. The idea is for this to be a set & leave it scenario, with you occasionally checking in to see if you like a topic to be published before it or not. You purchase a monthly pack of credits & can pretty much after the easy setup, let it go on its own. Initially I ran into a few bugs where either things weren't posting or when they did post, I was ending up with some strange videos, either in the imagery generated or topics / scripts chosen. So personally I prefer a more manual touch & use a tracker & Claude to write my scripts & then paste them into the program when I'm ready to post. When I did have the initial issues, I reached out to support a few times & was pleasantly surprised to get real people writing back to me to help resolve things in a pretty timely manner, not usually in a few hours, more 24 hours unless they are online at that moment & as a pro user, you can elevate yourself in the queue. Nowadays, the video quality is pretty good, you still get strange visuals to match the story sometimes, things being too big or small or not 100% related to the script or people having 3 arms, but 90%+ of what you want from the video is delivered. The rest is up to you to keep feeding the system. I originally signed up for a now not available yearly service, but that was abandoned & converted to a credit system to which I have since used all my credits way earlier, but likely because I was posting too much content. But now having to buy more credits is a little costly & annoying. It also works well with 'trending' content suggestions, that you can make cool high quality videos, but these tend to be around 8 second visuals, so unless you can get your message across quickly & Youtube or other platforms kindly serve your videos in the millions, you may never meet their monetization requirements. But within 6 months, I've grown a channel on YT from nothing to 24k viewers, so not too bad, seeing as I don't want to be the face of these videos. Definitely worth trying it out if this short form content is what you are seeking, knowing the tool is easy, produces quality content & the customer support team actually does assist you. They seem to be committed to improving things, I've fed them a few ideas to add or bugs to fix & they seem to have adopted a few of them quickly, so I like that they listen to their customers. Will continue to use, but hope their pricing for credits cost will come down.
Response from Faceless.videoSep 15, 2026
Thank you so much for the detailed and helpful review, Matthew! It means a lot to us, and we're so glad to hear you've passed 24k subscribers by using Faceless.video. We are also happy to see you've passed over 500,000 views across your videos as well! Huge congratulations! We wish you more success and look forward to improving the platform and growing with you.
Carol
I’ve been using Faceless for a while now, and I’ve been very impressed with both the quality of the videos and the level of customer service. The visual quality of the videos is exceptional. The finished videos look polished and professional, with high-quality visuals and production that stand out from many of the other AI video platforms I’ve tried. Their customer service has also been excellent. Whenever I’ve had a question or encountered an issue, their support team has been responsive, helpful, and willing to actually investigate what happened rather than simply sending a generic response. Recently, I had questions regarding my credits and some video generations. They took the time to review my account, explain exactly where my credits had been used, and address my concerns. They’ve also been very helpful when I’ve had questions about editing and managing my video series. When you’re paying for an AI platform that operates on credits, having a responsive support team you can actually reach makes a huge difference. My experience with Faceless has been very positive, and both the quality of their videos and their customer service are reasons I’m considering continuing my subscription.
customer
يله من إدت خرفي راح جدن
Anup Kumar L.
Very efficient