FabFitFunReviews of fabfitfun.com

Liked the things I got

First box (summer box was great) Fall box was a bunch of foot masks and lotions (what the hell??) was delivered late and they said they would credit my account $10 Never received the credit...IN FACT,they processed a random $5 transaction after I talked with customer service. HORRIBLE COMPANY TERRIBLE ETHICS Response to FabFitFun comment below: I received the starter box a month before the summer box and that $5 charge was on an earlier statement. How can you claim that the $5 charge is from a starter box when the issue is with the Fall box?? My credit card statement for the month of the Fall box had NO CREDIT applied. The original charge remained.

My first box was great , second box was just okay . Feel like they suck you in the first time and then disappoint once your a member . Going to wait to see what is in the next box and if it’s not great again going to cancel my subscription

After just cancelling my subscription, I can say it is average compared to the other subscription services available. I began with the Summer Box 2019. The Kate Spade lunch box was exactly what I wanted out of the box and I was pleased with half the contents of the box. After completing the survey and pressing complete on adding the $10 extra for the Kate Spade Lunch Box, the cost was minimal for a subscription service. They sent me several “surprise” items. Three were facial creams/hair treatment items. I found this to be interesting since in my initial survey, I rated facial creams and hair the lowest. I tried all items and two I tossed and one, I gave to a friend. Most reviews on here have stated the same thought. The 2019 winter box, the shipment was fast and came in a beautifully decorated box. When I opened it, the bath salts had broken open. All other materials in the box were covered with bath salts. Luckily, I had customized the slippers, necklace and blanket. However, the eye shadow had bath salts in the palate and I had to throw it away. I wrote and sent pictures to the customer service representative. The representative responded within a short few hours. She was kind and sent a bath salts replacement as I had requested. After an hour of cleaning, I figure this was a pain. Not only had I spent around 50 dollars for a mess, two of the items (the slippers and eye shadow) were ruined or unusable. I cancelled the subscription. A few tips or noticing from my experience: -Be sure to give clear customizations. -Packaging is subpar. -Items are a mix bag. -I will never order bath salts through the mail. -The customer service is excellent. -Items are 50/50 for worth of money.

Generally I do not post reviews however I am very frustrated at this point. I was SO excited when I heard about FabFitFun and immediately subscribed. I have been a FabFitFun subscriber for three seasons now. Some of the products are nice but they definitely are not as promised or seen on social media. If you do not subscribe for a year or order a bunch of add-one it takes FOREVER to receive your box. They took the money out of my account minimum of a month ago and I still have yet to receive my box. If they’re not going to ship it right away then they should not be removing the money from my account until they do so. Overall I would not recommend this to anyone simply due to the lack of follow through and poor quality of the products in the boxes themselves. Unless you subscribe yearly they could careless about the amount of time it takes to get your box to you when ultimately those people pay less than their seasonal subscribers! I will be cancelling my subscription the moment I receive my winter 2019 box, which by the looks of it will not be until it’s time for the to take the money for the spring 2020 box!

I received my winter 2019 box and could not wait to open it. What I found was all the cheap leftovers. How I know this is they put 8 products in my box and according to the retail cost in the magazine they provide in the box, my box totaled just over the $200 they promise. Which means 7 products would not have totaled the $200. I am not an annual subscriber because I wanted to get a couple of boxes before I committed to entire year. So if you do not plan on subscribing for an entire year where you can customize some of your items, DON'T DO IT. I also googled the products they sent me to see what you can buy them for and the $48 dollar Jonathan Adler candle that they says is $48.00, I was able to find online and purchase if I wanted to for $15.00. I did attempt to burn the candle which is very small to be worth $48.00 and it did not burn clean. The center burned down just where the wick was and left a gaping "spare tire" of wax along the side of the jar. So not only will I cancel my subscription, I will never buy a Jonathan Adler Candle. Here is a list of the other products and what Fabfitfun says they retail for and what I was able to find them for online. *Bon-Do Bluetooth Shower Speaker $30.00 online for $19.97 *Adore By Swarovski Rose Gold Bracelet $39.00 online as low as $9.99. *Ahava Salt Bag $16.00 online for $7.70 from Ulta *Vooray Sidekick Crossbody Bag $17.99 Vooray sales them on their website for $13.99. *Makeup Eraser in Pink $20.00. This one seems to be priced correctly. *Thirsty Hand Mask $16.00. Again correctly priced but can find it brand new online for as little as $10.00. *Drybar Prep Rally Prime & Prep Detangler $23.00 and you can get it at Macy's online for $13.00. All products together do not come close to the $200.00 FabFitFun promises but they do total more than $50.00. Regardless, stop lying FabFitFun. Stop promising the best products when all you do is ship your bests to the stars that are helping you market your product. I work hard for my money and could not commit to a year until I knew it was worth it. You proved to me that you only care about your annual folks. Bye FabFitFun.

I sent a coupon to a friend and they purchased a box. However, they couldn’t get the coupon to work.

Awaiting the arrival of the fab fun fit box is my guilty pleasure and a wonderful way to treat myself. Some products I would never think to buy but end up loving, for example the pillow spray.