FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Andrea
The items themselves are good quality but the box doesn’t always seem that cohesive
Response from FabFitFunDec 11, 2020
Hi Andrea! Thank you for sharing your experience! We understand that not all items/boxes can resonate with every member. Please be sure to rate your box in your FFF dashboard so we can get your in-depth feedback!
Customer
I love this company and I understand that shipping issues are a problem right now but waiting 1.5 months for things I ordered is ridiculous!!! I just hope they show up in time for Christmas!!! I have no idea what to do if they don’t bc my family won’t have any gifts under the tree!
Response from FabFitFunDec 11, 2020
Hi there! We are so sorry to have caused you any inconvenience! We had a look at your account and we can see that your box is currently in-transit! However, due to holiday orders and safety precautions surrounding Covid-19, we are seeing transit delays with our orders. We recommend checking your tracking link from time to time for any updates! Feel free to reach out to our Customer Care team if you would need further assistance!
Becky B.
Always a pleasure getting a box full of lovely curerated items from Fab Fit Fun. Packaging is flawless! I have certainly gotten a great value from these boxes--I almost always purchase a second one if available, so just signed up for another subscription. I have gotten some beautiful household items and jewelry. It is fun to try some of the different face serums, cleansers and creams. Thanks. FFF! Keep 'em coming!
Response from FabFitFunDec 11, 2020
Hi Becky! We LOVE this review! Thank you for sharing your lovely experience with our box! Xo
Crystal Lynn J.
I was having trouble tracking my package, Max was amazing. He found it, and then gave me the correct info very quickly.
Response from FabFitFunDec 11, 2020
Hi Crystal! Thank you for taking the time to leave a review! We are glad that our team was able to assist you with your box! Xo
Mike G.
I'm having difficulty keeping up with the amounts of skin treatments coming in the kits. I added on some products which were acknowledged with an email but they have yet to arrive. Judy * I also find it interesting that this post under my husbands name. ; D
Response from FabFitFunDec 11, 2020
Hi Mike! Thank you for leaving a review! We're sorry to hear about your experience. We always strive provide a seamless and satisfactory experience for our members. If there's anything that we can do to help, please reach out to our Customer Care team!
Heather
I was a bit disappointed in my box again. It just looked thrown together, even my add ones weren’t very intriguing. I was so excited, but once I opened it I was quickly detoured.
Response from FabFitFunDec 11, 2020
Hi Heather! Our team works hard to hand-pick the best products for our boxes each season, however, we understand that not all items can resonate with every member. We always try to include new and exciting products each season, and we hope to have the opportunity to surpass your expectations in the future!
Susan
I love FFF! When I get my box, I pull out one thing once a week to make it last longer. Some items I enjoy more than others, but I love the concept and the self care aspect. I have the Select Membership, and have frequently bought add-ons and extras. This is such a good deal. I bought subscriptions for both of my daughters, and we have a good time comparing items when our boxes come.
Response from FabFitFunDec 11, 2020
Hi Susan! Yay! We're so happy to hear that you are sharing the love for FFF! Thank you for being a part of the FFF family! Xo
Tracey
Fabfitfun is one of my most favorite subscription boxes. There is a great variety of items in each box, great add-on products at fantastic prices, and edit sales. The Water 2020 box was the best yet!
Response from FabFitFunDec 11, 2020
Hi Tracey! We are loving this review! We are so happy that you are enjoying our items each season! Thank you for sharing your experience! Xo