EZ TextingSince 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers.Build attentive audiences.Craft effective texts.Start free today.TRY FOR FREEVIDEO TOURPRICING PAGEHOW TO GET STARTED
EZ Texting (eztexting.com) has 253 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Cardiff By The Sea, California
Excellent
Sales & Marketing · Laguna Beach, California
Excellent
Sales & Marketing · San Diego, California
Excellent
253 approved reviews, newest moderated first
Kellie W.
I am so grateful to have found EZ Texting! It is perfect for our business!
Response from EZ TextingOct 10, 2025
Hi Kellie, Thank you so much for your kind words! We’re thrilled to hear that EZ Texting has been a perfect fit for your business. We’re grateful to have you as part of our community and look forward to supporting your continued success!
Sebastian P.
Ez texting is a great platform for sending out messages. Very easy to use and at a very affordable price. I had only had one issue with getting my registration approved and they were very kind to work with and even gave me extra credits for my trouble. Many of my colleagues use it and tell me it's the best texting platform around. Excellent customer service and would highly recommend it.
Response from EZ TextingOct 3, 2025
Hi Sebastian, Thank you for your review! We’re thrilled to hear that EZ Texting has been easy to use and affordable. We’re also glad our team could assist with your registration issue. That’s the level of care we aim to provide. We truly appreciate your kind words about our customer service and your recommendation!
James
We have been utilizing their services for quite a while now and I must say that I’m impressed. Very easy to use. Highly recommend! EZ Title Pawn Insurers Demorest
Response from EZ TextingSep 18, 2025
Hi James, Thank you for your review! We’re so glad you find EZ Texting easy to use, and we are honored to have your recommendation. We truly appreciate your support and look forward to continuing to serve you!
Kati K.
I can’t log in on a computer and unable to send mass texts on my cell phone. Last year this was a great service. Now, I’m asking for a refund because it’s a useless service due to the changes.
Response from EZ TextingSep 18, 2025
Hi Kati, We’re truly sorry to hear about the difficulties you’ve had and understand how frustrating this must feel. We had scheduled a call earlier this month to troubleshoot together, but we completely understand if you weren’t able to make it. We’re happy to reschedule at a time that works better for you. Your account manager will also be reaching out again to reconnect. We’d love the opportunity to resolve these issues quickly so you can get back to using EZ Texting the way you enjoyed before. We’re here to help and hope we can turn this experience around for you. Thank you for sharing your feedback.
Cecilia C.
I have been very pleased with the entire experience! Very easy and clear to use
Response from EZ TextingSep 12, 2025
Hi Cecilia, Thank you for your review! We’re so glad to hear you’ve been pleased with your experience and that you find EZ Texting easy and clear to use. We appreciate your support and look forward to continuing to serve you!
Saad T.
wierd system, bad customer service. Condescending rep: Sam is not professional at all. can't give a price. Doesn't like to help people at all. He told me he didnt want to send me link to reschedule. If he worked for me I'd fire him
Response from EZ TextingAug 26, 2025
Hello Saad, Thank you for sharing your feedback. We’re sorry to hear about your experience. If you’re up to it, we’d love to learn more about your experience and understand how we can better meet your needs. It looks like our team provided pricing details and followed up with an email. We’d be happy to continue that conversation and assist with setting up your account. Please don’t hesitate to reach out to [email protected]. We’re here to help.
Julie
Customer experience is terrible. Signed up and next day wanted to cancel. Took days and days for someone to contact me. Not helpful either. Would stay away. They do not seem legitimate.
Response from EZ TextingAug 4, 2025
Hi Julie, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. We understand the frustration around the timing of your refund request. While the request was ultimately declined in accordance with our Terms of Service, the review process was in place to ensure it received the appropriate attention and consideration. Thank you again for sharing your experience.
Unknown
The software is very user friendly. Its support that I have a problem with. I have been using the software for several months until I went to send a message and my account was put on hold. Then screen states that the hold will be only for 1/2 hour, its been an hour and a half and still no response. Whats really sad because of this my organization of more then 2000 locations will not be moving forward with this software and its due to the companies non support
Response from EZ TextingJul 28, 2025
Thank you for sharing your feedback. We’re so glad to hear you’ve found EZ Texting user-friendly, but we’re truly sorry for the frustration caused by the account hold and delayed response. Account holds can happen if certain messages trigger carrier compliance checks, and while they are meant to be temporary, they can occasionally take longer to resolve. We completely understand how disruptive this can be when you need to send a time-sensitive message. We’d love the chance to make this right. Please reach out to [email protected] so that we can review what happened with your account and help ensure you don’t experience this issue going forward. Thank you for giving EZ Texting a try. We’d appreciate the opportunity to regain your trust.