EyeQueReviews of eyeque.com

EyeQue reviews

1,153 approved reviews, newest moderated first

Chris F.
Apr 17, 2021
The results are pretty close except for…
The results are pretty close except for axis measurements. Its very hard to get your eye lined up the same each test to see the lines consistently. Axis measurements are all over the map. Needs a larger eyepiece or something. Results, and eyeglass numbers weren't correct.
Response from EyeQueApr 22, 2021
Hello Chris, Thank you for your feedback. We are sorry to hear that you had a hard time lining up the slits with your eye to see the lines. One of our support agents will be reaching out to you to review the results and offer assistance.
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Justin
Apr 14, 2021
Great
Great!!!!!!!!!
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Amer S.
Apr 13, 2021
thank you
thank you , need response
Response from EyeQueApr 14, 2021
Hello Amer, Thank you for taking the time to write a review. The support agent you were in contact with has already forwarded your inquiry to the appropriate team for review.
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bryan G.
Apr 10, 2021
Good product but you must have a VERY…
Good product but you must have a VERY steady hand.
Response from EyeQueApr 12, 2021
Dear Bryan, Thank you for your review. Your review and rating is very important to us. Could you please explain your rating in light of your positive words? We will be happy to provide support to improve your experience. EyeQue Support.
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Katelyn L.
Apr 10, 2021
I was doubtful, but boy was it worth it
Honestly I was doubtful. I thought most of the reviews I saw were fake and that this was gonna waste my time and money. But amazingly, it wasn’t. I didn’t have a prior prescription for glasses, and I only sort of remembered my contact one from when I was 14/15. I used EyeQue and they got my prescription right! I can finally see correctly for the first time in years!
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Anthony M.
Apr 10, 2021
I never got a response to my email
I never got a response to my email
Response from EyeQueApr 13, 2021
Hello Anthony, Thank you for taking the time to write a review. One of our support agents responded to your inquiry on April 2nd., the same day your request was submitted. It is possible that our response went into your spam folder. One of our agents will respond to the ticket once again to follow up with you.
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Tanya W.
Apr 9, 2021
awesome product
awesome product
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Jeffrey C.
Apr 9, 2021
Not sure it's possible....
Not sure it's possible to keep up with the changes in phone/devices to bring the idea to fruition. The responses from the company were timely, but not immediately helpful. They're trying, but I think the variables are nearly impossible to deal with to make this all work. Fundamentals are there. They are obviously trying. Without some super AI, I doubt it will ever be the "plug and play" we are hoping for. The service response was good. The goal is just too fuzzy.
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