Tom K.
The vision was perfect
The vision was perfect. The best I've had in 5 years. I used the prescription and ordered new glasses and I wait to get them.

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EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Tom K.
The vision was perfect. The best I've had in 5 years. I used the prescription and ordered new glasses and I wait to get them.
sharalee R.
My eye doctor never quite gets my prescription right. With the pandemic I’m not going anywhere I don’t need to anyway so I figured I’d give this a try. There’s definitely a learning curve to the testing but it works. I ordered new glasses with the prescription and I can see !! Definitely worth the money.
Mark E.
My try on glasses were slightly fuzzy in the left eye. Contacted support & they said testing showed I have a slight cataract in my left eye that was somehow averaged out of the results. I was told to test a couple more times and resubmit. They would be happy to remake my try-ons at no cost.
Nikolay K.
Ответ получил быстро, все хорошо. Остался один вопрос: есть-ли возможность регистрации "коммерческого аккаунта"? Создать аккаунт моего магазина для подбора очков моим клиентам.
Response from EyeQueApr 7, 2021
Здравствуйте Николай, Спасибо за ваш отзыв. К сожалению, в настоящее время у нас нет коммерческой учетной записи. Однако в будущем мы будем сообщать о любых обновлениях, если мы действительно расширимся в этой области. Если у вас есть дополнительные вопросы, вы можете связаться с нами по адресу [email protected] Хорошего дня! Спасибо!
Philip
You never shipped my order, You keep promising to, but you never shipped it. I am disabled so I dont have money to lose, and being a shut in, this was going to really help me See. But your product never showed up, I believe this is a sham company taking peoples money with no intention of ever shipping a product.
Response from EyeQueApr 2, 2021
Dear Philip, Thank you for your feedback; we do apologize for the delay in shipping your item. As you may have known when you placed your order, we were out of stock of the VisionCheck for quite some time. Shipping lanes are extremely slow right now, especially if you ship by sea which these were. We just received them as of the 26th and the units have just finished the QA/QC process. The order has shipped today, 4/2 and should be in your possession shortly. Again, we do apologize for the delay and if you need anything, please reach out to our support team.
Doug K.
Excellent process, support, and equipment. New numbers have given me better vision than I had with my previous prescription. Thanks for a great product!
susan
No results after taking the test 5 times. No response from customer support.. . Two different issues! First, issue was solved...got it working (obviously). Second issue is a new ticket... your app doesn’t give results after 5 tries. New ticket opened. You’ve ignored it. What a cosmic waste!
Response from EyeQueMar 31, 2021
Hi Susan, The ticket you are reviewing is a merged ticket that was about the same issue. The ticket you are currently referring to is ticket 54768 which will be responded to today. This review is in response to ticket 54638, which was merged into ticket 54639, about the lines not moving to which a rep did help you solve. The new response will give you information about why you are receiving inconsistent results.
Diane O.
I asked a question and they responded that they would contact me after the weekend. They actually responded when they said they would.