EyeQueReviews of eyeque.com

Even though i was unable to utilize this device, customer service was very helpful is helping me return this product. Received a credit the next day! Thanks for great customer service..

It is a good idea but it is too complicated and inaccurate. It was very difficult to get to work and then the results were inaccurate. I had my eyes checked by my optometrist 30 days prior so I know that EyeQue was wrong. I sent both results to customer service but they could not explain the difference. They did however give me my money back and I appreciate that.

Great customer service. Good product at a good price. Very happy.

There was a little confusion with the shipping company, understandable as I live in a very new neighborhood. I reached out to EyeQue and they responded quickly, were helpful and professional. I did receive my device on the date promised and it was a fantastic experience overall.

I am having a hard time getting a proper reading, I keep getting that the tests are inconsistent. I have emailed for assistance, not sure if response went back to proper email as this is for my aunt and I am helping her. UPDATE: 5/10: After several test trials finally got a prescription, but then when doing the eyeglass placement test had more issues. Taking test results to another site to order glasses, really hoping this helps my aunt and was correct in the #'s given, we should receive glasses soon. Will update later.

No hassel returns. Quick reply from customer service. Product is great, I had to return because I had hard time obtaining my prescription with the EyeQue due to my astigmatism.

Suddenly my app said Time to Renew. So I did. Nothing changed and it still showed expired. An EyeQue rep told me he got everything fixed but there was still no change. App unusable so I scrapped it. Poor management and customer service.

Didn’t work for me.