James Vanden B.
Informative
Received explanation of algorithms used and adjustments made. Very professional. Incredible product.

Home | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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James Vanden B.
Received explanation of algorithms used and adjustments made. Very professional. Incredible product.
Elizabeth
I absolutely LOVE my EyeQue! I wasn't sure how it would work being an at home vision test but the mind behind this idea nailed it. It's definitely worth something every family should try! A great tool to maintain the entire family's basic vision needs. I love it because I can order fun glasses online easily anytime I want. You still need to maintain a yearly routine check with your optometrist to check eye disease and sickness but for basic vision needs or someone who doesn't have insurance absolutely a must. I think it's an investment and can save tons of money. The cost to purchase the entire set is less than the cost of one visit to the eye Dr with insurance. It's user friendly, super easy to use and maintain and comes with a neat case to store it in. Small and explains how to use step by step with videos, training, and everything you need to be able to use your EyeQue easily and pain free. I recommend you purchase one today
BILL T.
Very pleased with how this works! I plan to keep using EYEQUE !!!!!!
John G.
Since it has been years since my last exam I really do not have anything to compare. My difficulty in "seeing" the two lines on my first "complete" series perhaps lead to a wide difference between left and right eye. I will hold off on giving a more realistic review until I go through at least 2 more
Response from EyeQueMar 25, 2021
Hello John, Thank you for your review. After reviewing your tests and previous conversation with one of our agents, it is possible that a particular piece of information in your account may not be correct; if so, this can negatively impact your results. Please contact our support team at your convenience at [email protected].
Patricia C.
Was unable to obtain an accurate glasses prescription from information obtained from this device. Do not purchase.
Response from EyeQueMar 25, 2021
Hello Patricia, Thank you for your review - I'm sorry to learn you were unable to generate an EyeGlass Number (EGN). After taking a look at your account, there was too much variation among your tests that the app was unable to provide a reliable measurement. This can be due to incorrect positioning or holding the device at an angle to your eye. I also noticed that there were 2 clear sets of data; please note that the device is designed for 1 user only. Should additional users wish to try it out, they must create a separate account so the data is not mixed. If that is not the issue, perhaps you completed the first 3 tests with glasses/contacts on? Please be sure to test without any corrective lenses. Last, I also saw that your phone was also reporting the wrong screen resolution to the app - 391PPI instead of the 522PPI as specified by the manufacturer. It is likely your resolution was not set to maximum prior to testing, so the measurements were based on the erroneous PPI reported by your phone. If you'd like further assistance with the device and/or how to adjust your phone's settings so the measurements are using the correct PPI, please contact our support team.
arthur G.
The eyeque team comes through once again. My experience with eyeque has not been without issues, but each time I contact the helpdesk for assistance. Amra or one of the other techs are quick to respond. I’ve found that being as detailed as possible helps to clear up any issues I’ve experienced. FIVE STARS so far!
Laurie
excellent, was to use device for checking your eyes.
Brues B.
I received the unit in a satisfactory manner and time frame. have not used the unit as yet.