Sheila W.
Thank you for the help
Thank you for the help. unfortunetly not able to use the newest gadget on my phone but giving it away to someone that can use it

Home | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sheila W.
Thank you for the help. unfortunetly not able to use the newest gadget on my phone but giving it away to someone that can use it
Gary L.
Not timely at all. You need to have telephone support for your customers.
Response from EyeQueAug 3, 2021
Hello Gary, Thank you for sharing your comments with us. We are terribly sorry for the inconvenience and frustration caused by the delayed response. While we are glad to know the issue has since been resolved, we agree it should not have taken as long as it did. We are working to find a better process to improve the response time, so that this problem does not recur in the future.
Billie R.
The PVT is a convenient tool to use at home. The how to videos on your website were helpful. I completed the practice test twice which allowed me to become comfortable with the process. The only difficulty I had was in regards to entering the device serial number. The number had two V's in a row which looked like a W. After searching the website for a while, I read something about common mistakes when trying to register devices. I didn't have any difficulty afterwards.
Angie D.
I purchased the full Eyeque Vision Monitoring Kit. I should have done more research prior to purchasing. There was nothing wrong with any of the equipment. I just realized I only needed the Vision Check. The Vision Check was pretty close to my Rx given to me by a Doctor. The return process was easy and hassle free.
Tower X.
At first it was difficult to understand and know what to do but with help from customer support I found that a certain technique works and helped me to get numbers for eye glasses and I used those to get test glasses and I can say it does work but it depends on how well you understand how to use it and go a little more over the recommend test to get something you can see out of, my only complaint is the buttons on the vision check seem to need to be press firm and accurately before it detects what you are doing and the price for the eye glasses if its the first set should have been $9.99 and not $19.99 but other wise it is a good product to spend money on if you have money to spare and get something for the meantime.
rose E.
i was unable to use the product. your company reached out to me and sent me RTA Label.they helped me in every way and i am totally happy with results.
Very Happy C.
Quick response and quick solution. 👌 awesome job.
Renea
EyeQue has been a Godsend! I physically can’t get out to an eye doctor and desperately needed my prescription updated. After taking the test I ordered the glasses based on the results and I can see clear again. EyeQue customer service is amazing. Nerissa went above and beyond to assure that I had the right numbers for a mid range specialized prescription for painting. I would highly recommend this product.