EyeQueReviews of eyeque.com

Response from EyeQueSep 6, 2022

Hello Der! Thank you for leaving us a review! You are correct, it takes a bit of practice to become familiar with the VisionCheck and how to test correctly, but your patience and persistence will pay off! We're glad to have helped provide measurements for you, but we still think it's important to see your Optometrist regularly to check your eye health :) Thanks again for the support and have a great day!

Response from EyeQueSep 6, 2022

Hi there and thank you for your review! It was exciting reading about the experience you had with our product! I completely understand the skepticism, but I'm glad you gave EyeQue a try anyways and discovered yourself that (with a bit of patience) reliable results are possible. Since our device is not a diagnostic tool, it is still important to see your eye doctor to check the health of your eyes :) Have a great week!

Response from EyeQueSep 1, 2022

Hello Steven, Thank you so much for your feedback about being able to utilize our products to track your vision! Hope you have a great rest of your day!

Response from EyeQueAug 30, 2022

Hello Kelli, Thank you for taking the time to share your EyeQue experience with us and our potential customers who are curious if it really works. We're happy to know you took advantage of the try-on glasses option and that you were able to order regular glasses after confirming your EGNs worked for you. We appreciate your support! Have a great week!

Response from EyeQueAug 30, 2022

Hello there!! Thank you so much for the kind words, and we're happy to hear that our support team has provided excellent service for you. Please feel free to contact our support team again with any other questions. Have a great day!

Response from EyeQueAug 23, 2022

Hello there, Thank you for your comment. Our apologies for the confusion - the second request for a review was sent only because you submitted more than one support ticket; it was not an attempt to change your opinion. To that regard, I am aware that you were not satisfied with your experience (which I am sorry to learn), but please understand that since your query was not customer support related, our team was unable to provide you with the answer you were looking for. Your request required assistance from a different department, so the support representative obliged and forwarded your message accordingly. If you have yet to hear back, it is possible the service is not needed at this time. Should you have any specific questions about our products and/or need technical assistance using them, our support team will gladly assist.

Response from EyeQueAug 19, 2022

Hello there! We're sorry to have caused some confusion with the outdated pages - the customer support representative you were working with has shared your experience with our web team so the appropriate updates can be made. If you find you have additional questions or need assistance with anything else, please feel free to contact us again - we're happy to help!

Response from EyeQueAug 19, 2022

Hello NordVPN User! We're so happy to hear that our support team was able to assist you efficiently, and that you were satisfied with the service we provided. If you need anything else, please feel free to reach out again! Enjoy your day!