Bonnie Cobb N.
Great video and the voice instructions
Great video and the voice instructions! I will do a second test to see how close they match. My eyes did get tired, but they get tired at the eye doctors too!

Home | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Bonnie Cobb N.
Great video and the voice instructions! I will do a second test to see how close they match. My eyes did get tired, but they get tired at the eye doctors too!
Kathy T.
I've spent over $600 on glasses that I can't even wear (that's one prescription) and that's with an insurance co-pay. Your company comes along and I get a pair of progressive lenses that actually improve my vision for less than $100! Thank you for having the EyeQue products available.
Aaronxx7
Does not provide reliable results. Everything is too inconsistent
Response from EyeQueJan 29, 2020
Hi Lorraine, there is a learning curve for our Personal Vision Tracker. We appreciate you taking the time to try it out and share your feedback. We have great tip videos here: https://www.youtube.com/watch?v=qHC_yLluTq8 If you haven't reached out to support yet, we'd love the opportunity to help you to our fullest ability. Please shoot us a note at [email protected].
ajk49
UPDATE: Total nonsense reaction on this forum from supplier: I followed their instrictions, same result: no access. Reported to their support: confirmation email received: "we will contact you next business day" NOTHING HEARD STAY AWAY FROM THIS BIG SCAM COMPANY 1 Star because there are no ZERO stars. Horrible product, horrible software, horrible support. Cannot return, paid customs alread yso I lose always. WATCH OUT FOR THIS SCAM
Response from EyeQueFeb 11, 2020
Hi there, Thank you for the updated review. We have responded to every review you've left us, every email, and have tried to assist you every step of the way. We've even sent you a shipping label and to return the device so that you can get a refund. Please send back the device so we can get you taken care of!! Thank you!
Egor E.
The quality of the iPhone app is so low it makes the product nothing short of unusable. The UI is extremely bad: nothing aligned, labels unevenly spread across the screen, colors are random and overall it is an eye bleach to anyone who has ever used an iOS device.
Response from EyeQueJan 29, 2020
Hi Egor, thank you for the honest feedback. We are making major strides in improving the UI and app experience. We are a start up and these improvements take a little bit of time, but we'll have two major releases this spring - we really hope you give us another shot at that time.
John B.
I am still unable to make it work on my IPhone!
Response from EyeQueJan 29, 2020
Hey John, as long as your iPhone is a iPhone 5 or later, our products are compatible. Can you shoot us a note at [email protected] with the type of iPhone you're using and we can get you squared away? Thank you so much for letting us know about this! If you're having any sort of bluetooth pairing issues please check out this video: https://www.youtube.com/watch?v=iK-7zvt0ZVU
Lisa
I really wanted this to work. I was so excited for the convenience and privacy of a home vision test. Besides who really enjoys visiting any doctors office for anything? But when I tried it out, the test was not only cumbersome and wildly annoying to take, it also takes a LONG time to Process each test. And you need to take three tests to get a composite average for a prescription. So, when all the numbers come out so varied and off by an average of 1-2 points, how many tests do you continue to take to get them accurate? 10? 20? I mean who has the time and patience ? And in my case the the headaches from concentrating on those tiny little annoying lines was not worth it. I regret the time wasted bc I persisted through ten or more tests! I went to the optometrist to get a prescription which I should I have in the first place. They should make the test with letters instead of those maddeningly frustrating lines that you merge together! Like what are we doing really? If you move your eye or the device a half millimeter the lines are off. How others actually got permanent eye glasses or contacts with this prescription is beyond me.
Response from EyeQueJan 29, 2020
Hi Lisa, thank you for taking the time to share your experience. The test does take about 20 minutes for first time users. As far as knowing how well you're testing and if you need to continue testing or not, we send an email to you every three tests that provides you feedback on your results. As far as results being "off by 1-2 points", results within .25 diopters of your latest Rx is very close. Anything beyond that, we wouldn't recommend you order glasses with (which is in the email we send to you every three tests). If you contact us at [email protected], we can provide more information about your results and explore options to make things right!
Stephen
The product is a little fiddly but after you use it a while it works fine. The results I got were very accurate and I am pleased with the glasses I ordered.