EyeQueReviews of eyeque.com

Response from EyeQueNov 2, 2022

Hello Imam! Thank you for your review! We are grateful to be able to provide this tool to anyone in need of clearer vision. All it takes is a little bit of time, patience, and consistency in testing. Our support team is available to answer any questions you may have along the way. Thank you for your support!

Response from EyeQueOct 31, 2022

Hello Steve, We are happy to hear that you are satisfied with the service you received from our support team! If you need any future assistance, please feel free to reach out again. Hope you have a great rest of your day!

Response from EyeQueOct 28, 2022

Hi Wendy, I'm sorry to hear you were unable to purchase try-on glasses. Your results were quite consistent, as you were able to generate EGNs; unfortunately an important part of the measurements exceeded the limitations of our try-on glasses, as listed alongside the item in our store. Nonetheless, there should have been a notification during the checkout process - our web team has been notified of this error. If you wish to return the unit and it is still within the 30-day return window, please submit an RMA request via your order in your EyeQue account. If you purchased thru Amazon, please initiate the return thru their platform.

Response from EyeQueOct 28, 2022

Hi Kelly - we all love a happy ending! We appreciate that you gave EyeQue a try, and now have a new pair of glasses that bring you clear vision. Thank you for sharing your experience!

Response from EyeQueOct 25, 2022

You are exactly right, Melvin! You can achieve great results with a bit of patience and effort to perform the tests correctly. Thank you for sharing your feedback, and hope you enjoy the rest of your day.

Response from EyeQueOct 21, 2022

Hello Joseph, Thank you for your review. We are sorry to hear that the glasses you ordered do not allow you to see clearly. A support agent will reach out shortly to help troubleshoot.

Response from EyeQueOct 18, 2022

Hello Francois, We are pleased to hear that you were eventually able to receive great results! We appreciate your patience and willingness to work with our support team to help troubleshoot the discrepancy.