EyeQueReviews of eyeque.com

EyeQue reviews

1,153 approved reviews, newest moderated first

CHRISTIAN BELLIARD E.
Dec 5, 2022
GOOD
GOOD PROCESS INFORMATION
Response from EyeQueDec 5, 2022
Hello, Thank you so much for your review! We were happy to assist you, if you need help with anything else, please let us know.
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Todd
Nov 27, 2022
Eyeglasses obtained using the eyeque…
Eyeglasses obtained using the eyeque system are as good or better than any I have gotten through the optician.
Response from EyeQueNov 28, 2022
Hello Todd, Happy holidays! Thank you for sharing your positive experience with EyeQue. Hope that you continue to utilize our devices and receive additional pairs of glasses in the future.
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Tara R.
Nov 22, 2022
It was convenient to test your eyes at
It was convenient to test your eyes at home. I ordered glasses and so far they seem to work well.
Response from EyeQueNov 23, 2022
Hello Tara, Thank you for your review! We are pleased to hear that the glasses you ordered allow you to see clearly. Hope you have a wonderful and Happy Thanksgiving!
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Bookmyerk
Nov 21, 2022
Nerissa Did Everything Well
Prompt attention was paid to my concerns.
Response from EyeQueNov 23, 2022
Hello there, We appreciate your positive feedback with one of our support agents! Please feel free to contact our support team again if you need any future assistance. Hope you have a great rest of your day!
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Jay K.
Nov 18, 2022
Still Waiting to see the results
I do not know how things are going, becasue I am still waiting on my return to complete. But overall, things went ok. Customer service not being open on weekends tend to be an issue, but otherwise ok.
Response from EyeQueNov 21, 2022
Hello Jay - thank you for your review. Your refund was issued on the 18th; please reach out to our support team if you have any questions or concerns.
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aba
Nov 12, 2022
not good @ all
not good @ all
Response from EyeQueNov 14, 2022
Hello Aba - I'm sorry to learn that you were not happy with your experience with the VisionCheck. One of our support reps will be contacting you separately to provide additional assistance.
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Dr.Mamunur R.
Nov 12, 2022
For measuring the IPD it's a great…
For measuring the IPD it's a great software works so well. For shifting the apps to my new mobile phone the help of support team was unique. I wish their success and achievements.
Response from EyeQueNov 14, 2022
We are glad to have been able to assist you! Thank you for your support, Dr. Rashid.
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JASON
Nov 4, 2022
Eye prescription not accurate
Product not accurate for vision prescription test. Took at least 7 eye exams and used the prescription to get glasses. That prescription is unusable and my old glasses were still better. Should have gone to an in person eye prescription exam instead. Won't be using this again.
Response from EyeQueNov 4, 2022
Hello Jason, I'm sorry to hear that the glasses you ordered are not working well. This is quite surprising, given the high level of consistency among your results. I do want to note that the results are not considered a prescription since the tests are self-administered. A support agent will reach out shortly to help troubleshoot.
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