Maria S.
Return and refund
Unfortunately the frames I ordered did not work for me. The return process was easy and refund came fairly quickly. I would try another style but when you have to pay return shipping, well it's not worth it for me.

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Maria S.
Unfortunately the frames I ordered did not work for me. The return process was easy and refund came fairly quickly. I would try another style but when you have to pay return shipping, well it's not worth it for me.
Dodie
Great prices and excellent experience.
MARGARET
One of the frames I ordered was discontinued. (Why is it shown on your website?) The other two arrived in a relatively short time by UPS. Neither worked for me. Your selection is great, but I find it very difficult to find suitable frames online. This is one of those purchases that is best done at a physical eyeglass store. When I attempted to return the frames that did not work, I could not find the link on your website to print a return UPS label. (My receipt says this is available on the MyAccount page, but I could not find it. I requested chat assistance, but it only indicated someone would email me soon. I never received the chat assistance.) I gave up and arranged for the return of the frames myself. I will visit a physical store as soon as I am able.
Jsb2b
Website walk through of frames and lens selection pretty good but if you want to change lens options, it seems like you have to start anew... I selected the Varilux Physio DRx Polycarbonate for $289. I don't see any big improvement over my old pair. It is supposed to be more crisp and more clear images. If a light is perpendicular to the lens, it looks like the lens is blurred in spots. That turned out to be a reflection of the area around my eyes. I never saw that with my old lenses. The Transitions option works as advertised. I had to adjust the nose bridge and arms but that is normal because this is the way it is with online purchases. Overall, I did save about $250 over my local Optometrist.
Maria V.
I got the type of frame I wanted thank you for having good quality and stock on hand.
kari-ann M.
My glasses arrived and im happy with them . They were packed well and arrived when stated they would . I would use this company again .
Billy
awesome job.Thanks so much
Debra
Eyeglasses.com customer service helped me select the right size frame. This was my first time buying glasses online. They reassured me the frame would come directly from the manufacturer and could be returned if I was not satisfied. I was also able to use an additional discount. Great price for my designer frame!