Eyeglasses.comReviews of eyeglasses.com

I've been using this site for all my eyeglass needs for over ten years now.Great selection of frames, lenses, and good prices.

Easy, quick and not e xpensive.

Ordered glasses, send multiple emails and phone calls asking to cancel my order soon after. Few days later received an email saying my order was processed and getting ready to be shipped. More phone calls. Get email saying glasses are shipped. Asked for a return label which bounced package back to my apartment. Got a second return label that went through. What should have been a simple cancellation turned into weeks of a hassle. I can't speak on the product but the customer service needs some serious work.

The LAMB glasses are awesome but I paid extra to have 2 day delivery & after a week of not receiving them I contacted the company to request a refund on my shipping charge. They immediately refunded my $12. I was just disappointed that they didn't come quicker since I was looking very forward to wearing them. The online ordering process was quick & very easy & my glasses are perfect! I would definitely order from glasses.com again but just not expect them for 2 weeks. Also, can't beat the price. The same glasses anywhere else would be double the price.

I found a beautiful pair of Tiffany Frames at a local retail chain. The frames themselves were not cheap, and once the progressive lenses were added, the total was $550. Did some research, and based on reviews, decided to give eyeglasses.com a chance. I was also swayed by the fact that they had a brick and mortar store, less than an hour away if need be.The process of ordering online was a little overwhelming, there were many lens choices. A call to the West Hartford provided me with step by step directions, and answers to all my questions. With a coupon from Retailmenot.com, my price was $385, well below what the other store was charging. The only con was the wait time. It was nearly 3 weeks, because the frames came from Italy. However, in the end, the glasses were amazing, and I saved $165. Totally worth the wait!!

He tried on frames at an eyeglass merchandiser, found the ones he wanted. I took a picture of the product tag and searched online! I saved nearly $200 at Eyeglasses.com and the prescription we sent was perfect. I will use Eyeglasses.com in the future based on this great experience!

Purchase frames and lenses. Temples on the frames were too long. Called customer service for replacing temples with shorter ones. Easy to work with and responsive. I will purchase from eyeglasses.com again.

Glasses as described. Takes a few days to process and ship, but that was specified on the website. I would order from them again. My one complaint is the customer service phone number on the website was directed to a local store instead of website customer service. The local store was not able to answer any questions about web orders.