Eyeglasses.com Reviews | Read Customer Reviews of eyeglasses.com

Eyeglasses.comReviews of eyeglasses.com

4.03,704 reviews
Vision & Hearing
191 Main Street, Westport, Connecticut

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Eyeglasses.com

About Eyeglasses.com

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: eyeglasses.com
Category: Vision & Hearing
Location: Westport, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eyeglasses.com reviews

3,704 approved reviews, newest moderated first

Sarah S.
May 16, 2017
Customer Service Won't Respond!
I am a frustrated customer in South Africa. Eyeglasses.com shipped the glasses 6 weeks ago and they still haven't arrived. I've contacted customer care twice via their website, and nobody has responded.
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Chuck B.
May 16, 2017
Highly Satisfied Customer!
Very Pleased both with user-friendly website & product!
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MAC
May 12, 2017
I am upset that I have not been able to …
I am upset that I have not been able to contact customer service after I have spent my money. I reached out to customer service prior to buying my items and they were more than willing and able to help. But I have not been able to contact them since, despite several attempts. Not sure what happening, the message always says that no representatives are currently available. I left a message; no response yet--not even via email. Otherwise, I found the website to be easy to navigate and the prices reasonable.
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JMC
May 12, 2017
Don't be afraid to buy prescription eyeglasses online.
Have been purchasing prescription eyeglasses from eyeglasses.com for many years. Very satisfied with frames and lenses. Extremely high quality products and great customer service. Do not be afraid to buy prescription eyeglasses online, if they are not right, eyeglasses.com will make them right. Consistently better pricing than in local optician shops.
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Francis
May 11, 2017
Better and faster than I expected
Better and faster than I expected. NOT the cheapest but...so far, the best!
Response from Eyeglasses.comMay 11, 2017
Thank you for taking a moment to let us know...we appreciate your business!
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Elisabeth
May 11, 2017
Great progressive lenses for my frames
I have ordered lenses from eyeglasses.com twice now and each time they do a wonderful job. Always quick and price is so reasonable!
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Kerry
May 10, 2017
It is impossible to know how a pair of …
It is impossible to know how a pair of glasses will work out without actually trying them on. I loved one pair I ordered except for the color of the nose bridge. If there was not a limit on "free" returns, I would have tried more. I wish they had worked out. Fast return credit was appreciated.
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Donna
May 10, 2017
Excellent source for eyeglasses
Excellent source for eyeglasses. Prices are competitive and quick turnaround.
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