Eyeglasses.comReviews of eyeglasses.com

Very fast service but my wire framed glasses came very distorted. Took a few days to get them tweeked back into shape.

If you know what frames you need and you have all the info needed from the prescription, the result will be great! I would not buy a pair of glasses without having tried the frame first, but in this case I was repurchasing a frame I had lost. There was a glitch in the email communication, but the service was great in solving the issue and I got my glasses in about 10 days.

Whether I order new frames and lenses or just fit new lenses into old frames, I always have a great experience. This time was even easier, because the shipping was prepaid. I put my old frames into a box, brought it and my confirmation email to UPS, and they did the rest. A couple of weeks later and my new trifocal lenses were properly fitted into the old frames. The prescription is always right, and always properly oriented in the frames - that's why I come back again and again.

Easy to use with insurances. Quick build. Came with actual Oakley built lenses not generic ones like most online perscription glass retailers.

Fast shipping. I ordered half-rim frames, it came with "teflon" ribbon for installation of lenses into frame. Very happy with my purchase :)!

I only received half of my order - been trying to find out where the other half is for over a week. Not very good customer service!

I give you guys 4 stars beacsue I love the glasses that I ordered and you guys have a wonderful customer service! I didn’t give 5 stars due to a couple reasons. I initially ordered a pair of Tom Ford glasses on a Thursday afternoon. I paid the extra $12 to have next day shipping. On Saturday afternoon I received an email saying that the glasses I ordered were discontinued and my credit card would be refunded. Mind you, why do you have glasses on your site that you were selling that are discontinued? So I went ahead and ordered another pair on Saturday. I called on Monday so I can talk to an actual person to make sure that the ones I ordered that showed on your site that they were “in stock” I wouldn’t have the same problem with. The customer service rep who answered the phone was very helpful and put me on hold while she went and checked your warehouse inventory to reassure me that the second pair I had ordered would be shipped and they were actually in stock. So your customer service is excellent when you call And your eyeglass selection online is great except for the fact that what you order you may expect to be getting in the mail until you receive an email saying it’s discontinued. I think your website needs to be updated so you can continue to give your customers five star service! I would definitely order glasses from you again but I would call and make sure you have them in stock before giving my credit card number and placing an order next time! : )

Love my new frames! Just what I wanted!