Eyeglasses.com Reviews | Read Customer Reviews of eyeglasses.com

Eyeglasses.comReviews of eyeglasses.com

4.03,704 reviews
Vision & Hearing
191 Main Street, Westport, Connecticut

Call Directions Website

Eyeglasses.com

About Eyeglasses.com

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: eyeglasses.com
Category: Vision & Hearing
Location: Westport, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Vision & Hearing

Eyeglasses.com reviews

3,704 approved reviews, newest moderated first

Woodmanjc
Apr 10, 2019
Good price and service
Found the frame I needed at a good price, delivered quickly in perfect condition.
Report
Doug
Apr 10, 2019
HORRIBLE customer service
HORRIBLE customer service. No replies to emails. First order was back ordered with no notifications. Second order arrived broken with no response from company.
Report
The D.
Apr 10, 2019
Been a long-time customer of…
Been a long-time customer of eyeglasses.com. I have ordered frames, lenses, sun-clips, and various parts for my Dolomiti eyeware in the past and I continue to be satisfied with their service and responsiveness. Keep up the good work!
Report
Clarice (.
Apr 9, 2019
LOVE LOVE my glasses
LOVE LOVE my glasses! Highly recommend eyeglasses.com to find what YOU want, not just what walk-in places have for selections.
Report
Ken
Apr 9, 2019
eyeglass frames
was easy and fast.
Report
Debra
Apr 8, 2019
LOVE THEM
LOVE THEM! I cannot believe how perfect they are. Quality frames, quality lenses at a price that simply cannot be beat. With what I usually pay I seriously save almost $250.00. I am THRILLED!
Report
Stella
Apr 8, 2019
Great service
Very easy process, my new glasses are awesome. The service dept is there if you need them, every step of the way. I guess the most difficult part is choosing from the thousands of frames available!
Report
Joel
Apr 8, 2019
Terrible customer service experience
I ordered a pair of glasses, however I had gotten the wrong prescription from my past eye exam so I had to return them, which of course is not the fault of eyeglasses.com, however everything since that point has been pretty bad. I followed the return instructions exactly, and was notified by the shipping service that my return had been delivered and signed for. I never received and email or phone call from eyeglasses.com about the return. So I sent an email inquiring about the return and wondering if they received it or if I needed to follow up. I never got a reply. So I called. I got ahold of a customer service rep and started to explain the situation, but before I even finished explaining she cut me off and asked for the order number. So I gave it to her and she hurriedly told me to send an email with the proof of delivery and she would get it taken care of. I sent multiple emails just in case. It's been a week now and I still have not received a reply. So basically I have tried to make a return and have gotten zero correspondence from the company. Now I'm out over $200. Not cool.
Report