Eyeglasses.com Reviews | Read Customer Reviews of eyeglasses.com

Eyeglasses.comReviews of eyeglasses.com

4.03,704 reviews
Vision & Hearing
191 Main Street, Westport, Connecticut

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Eyeglasses.com

About Eyeglasses.com

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: eyeglasses.com
Category: Vision & Hearing
Location: Westport, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eyeglasses.com reviews

3,704 approved reviews, newest moderated first

CORY
Apr 5, 2019
Took a bit longer to get shipped out…
Took a bit longer to get shipped out than I had expected , like 3 days or so .
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Amanda
Apr 4, 2019
Poor Customer Service
This website is frustrating. I made my first order and it shipped extremely fast and I got it within a few days. Unfortunately I ordered the wrong size, so I sent them back and reordered. I waited for that order for more than two weeks. Apparently it was not in stock, although that was never pointed out to me. I tried to contact customer service through email numerous times and they NEVER RESPONDED. It was extremely frustrating. I wanted to cancel my order because at that point I would've received the glasses from any other site. I don't see why I would ever order from them again. They were quick the first time but I can get the same prices elsewhere, from a company that values their customers and wants to help those with questions.
Response from Eyeglasses.comApr 4, 2019
We apologize for the delay with your exchanged item. Unfortunately, the manufacturer is currently shipping most of the Ray Ban frames from their warehouse in Italy. WE try to keep our customers up to date on timing as much as possible.
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Patricia
Apr 4, 2019
Great service
The glasses arrived in a reasonable time, packaged well, but in a very flimsy grey, felt eyeglass case. Considering the cost of the glasses, I would have expected a nicer hard side case.
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Donnie W.
Apr 4, 2019
outstanding customer service and will…
outstanding customer service and will buy there again
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Ami
Apr 3, 2019
:over the glasses and was easy to…
:over the glasses and was easy to return the ones I didn't choose.
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Mike
Apr 3, 2019
Set High Expectations and you won’t be disappointed
Great company to reach, simple to work with and does as they say. This may sound very straight forward to you all but I’ve been through three other vendors on the web that were close to impossible to work with. You get High Scores on Reliabilirty and Depebability.
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Sabine
Apr 3, 2019
Sunglasses
I found my glasses very quickly and cheaper than at the optician.... perfect.
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kristen S.
Apr 3, 2019
Not a legit company!!!
Not a legit company!!!! Impossible to be a legit company and provide ZERO customer service. Never received my order, no return phone call, no response to emails. I sent a final demand letter and then received a partial refund with still no response or explanation. Can’t be a legit company..... nobody is this bad! Leaving it up to my credit card company now to reverse charges
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