EyeconicReviews of eyeconic.com

It was easy to navigate through the website and find the glasses I wanted. The discounts were great.

Experience was generally good. I ordered 2 pair of glasses and there was a hiccup in order processing When I initially place my order, there was difficulty on eyeconic's end with verifying my prescription (which I had provided a copy of). They reached out to me to rectify and the issue was corrected on ONLY 1 pair of glasses. A few days later, I noticed that the second pair weren't moving along in the order process like the other pair. I had to reach out to get the second pair prescription verified because Eyeconic's system only flagged the issue once, not twice. I think Eyeconic is aware of this issue, but QM needs to rectify that before even more customers are affected

It was hard to get the order started, and now the lenses need to be replaced because the glasses don't fit.

Very easy. Customer service was very helpful. Order arrived on time. Glasses work wonderfully!

I would NOT recommend this company I have been wearing contact lenses for over 25 yrs and Never have i experience such negligence and hostility ONE entire box was Defective A Clear FDA Adverse Event to be remediated and reported Mason ET al were so very rude insults ing me YOU can never get them to reply in timely manner on emails " TOO busy overwhelming emails " yet it is late at night I requested a replacement They are NOW not getting back to me nor filing iwth FDA the entire box reddened and inflamed my eyes I wear same size strength on both eyes. I spent over 12 hour on this to NO avail With Mason snapping at me WELL MS CUSTOMER . we will not help you holiday Labor Day Weekend MY eyes are so harmed by this defect I cannot wear contacts not until i heal Again an Advers e reaction Event for the FDA to know about and to replace this box that harmed both eyes Again I do not recommend this company hard even on initial order and MASON was so very rude another rep kept telling me to call her but would NOT take my calls. FDA notified it was a BAD box lot and they did nothing to help which is against FDA medical regulations

The reps were extremely easy to deal with. The reached out to my doctor and were sure to follow up with them. Then I received my order promptly and correctly.

Eyeconic made it easy to try on and compare many glasses. The prices were incredible, they arrived very quickly, and fit perfectly. I’m completely delighted with my purchase.

I have had an issues with my glasses. They were fast to go through the process of proving who I am and that I purchased from them. After that I sent photos and no response. I have emailed monthly for 4 months. No response. I will not be purchasing from them again even if I have to pay out of pocket.