Extra Mile VanlinesReviews of extramilevanlines.com

DO NOT USE THIS COMPANY, YOU WILL REGRET IT!!! I believe any good reviews were fake. If I could give them a negative 0 , I would. This is not a mover, it is a broker that makes commission off organizing other movers. Our first quote was around $1800. then around$2300. then $3300. First, they didnt have the date right. They hired a truck out of Florida that broke down. They sent a uhaul that wasn't big enough. Finally at 10pm they loaded. They stopped and said, I had used my allowed space and it would be $1700. more. They didnt show up until the next day late. Almost everything I owned was damaged. After I complained, I was ghosted. In the end we spent $4700. to move a 2 bedroom house 2 hours away. This is a predatory company. PLEASE DONT USE THEM !!!! I am sick with regret! They get your money then dissappear .

Terrible just a terrible experience!! Scheduled a move date. They showed up several days later. The people who bought my home couldn’t move in, so I had to pay the new owners for each day after the closing date. When they did show up they were professional hustlers. They were counting steps to the truck, they counted stairs. They then gave me a time limit of three hours. They had me over a barrel. They informed me they don’t take down bunk beds. They ask you to pay tip at the very beginning, I know why now. I was quoted $1200 to move a couch, bedroom set a bunkbed and a single bed. Ended up costing me double and they didn’t even finish putting everything where it went or putting the single bed together. Do not use this company.

The next time yall decided to outsource a moving company, you need to take into account the negative reviews about that company. You’re leaving people with the bad end of the deal who are waiting over 30+ days for their own belongings for what?! If you’re bad at business, just say that. But don’t worry sweetheart, just be on the lookout for those incoming lawsuits. Every time something bad happens to you, just know I prayed for it. Have the worst day possible. Every day.

We moved on October 31,2025. They tried to change our move the night before after we had already paid 1300. Then they didn’t call to let us know what time and showed up late. After loading I thought the truck would at least deliver my furniture the next morning. Waited 4 days and had to get hotel lodging and no one ever told me this when I received the quote. On top of the low ball quote I ended up paying 6000 when it was supposed to be 2800. They only accepted cash or Zelle which was shady and after opening up my boxes that they were throwing around I found many items broken even though the boxes said fragile. I saw the driver of the truck throwing boxes off the back.I only got my furniture delivered after 4 days because I was blowing up the managers phone. No one from extra mile called or emailed me back after several attempts! I filed a claim of broken items but the manager has said nothing and I will probably never hear from him. Never use this company they will low ball you and then raise the price by thousands.

I am using Extra Miles Vanlines to move from PA to FL and I wanted to leave a fair and honest review of my experience for everyone else that has plans to move in the future. At first, if you have never moved before your going to want to educate yourself between the difference of a moving broker and the movers themselves because there is a difference. If you can't find a moving service and need a company to handle the logistics of finding a mover, then a moving broker might be a great fit for your needs. Realize that moving brokers will make some money on top of the cost of your move, which that is ok, completely understandable. The one constructive criticism that I have is that the moving brokers should do a better job of the initial quoted estimate, but let me explain. Great upfront service to get a quote, go over inventory and get a price. Even after we adjusted our inventory and added more items, the price was still fair, no worries there. On the pickup day, was surprise to see that the movers when they saw the actual inventory, the same one we listed, needed to adjust our price because our furniture was going to take up more space on their truck. So the quote goes from a number what we were prepared and budgeted for to something outrageous based on truck cubic feet, not our original estimate. So that was disappointing to say the least. What could have been a reasonably priced move has become something way outside the scope of what we intended or had budgeted. For me being disabled, I still needed help with the move, so I pretty much had to accept whatever the adjusted move number was to make this move happen or risk our furniture sitting there with no way of getting it moved. Again, I am being very unbiased, I am not upset, just really explaining the whole process so that anyone else that needs to move can understand the process and set the proper expectations. This company has potential if the pricing could be more transparent. If your charging the cubic feet of total weight of the moving load, thats ok, just start the estimate or original conversations setting the appropriate expectations.

Forged documents and gaslighting. This company and the other brokers they use are a scam. Crazy part is that everything they put in the storage, isn't all ours. 2400 for storage fees absolutely not and a shuttle fee that didn't have to happen with proof. This company along with fast vanlines and their other bs names are a joke. It's sad really.

This company is a scam operation. They committed to arrive on the 22nd of October and failed to show up citing an “issue with a truck”. They committed again to show up today between 12-4 and called at 3pm saying they’re still 5 hrs away and can’t make it. I asked for a refund for my deposit as we needed to finish the move ourselves and they declined. Apparently they are brokers not real movers. Don’t get scammed like I did. In response to your explanation, your driver DID NOT SHOW. He called the next day admitting he was still hours away. You’re a scam.

Do not waste your time with this company. Cancelled on my parents twice the day before their house closing. Awful company and awful communication.