Tate F.
outstanding besides 1 aspect
Only negative I’ve had with extra is the fact that updating your bank balance can take 10+ hours sometimes. If that happens, I send a quick message to concierge and it’s sorted quickly and simply. Nothing else bad to say, it’s been a great card.
Response from Extra CardDec 13, 2022
Thank you for this valuable feedback—this is exactly what the team likes to hear so we can make improvements for our members. Fortunately, we have an in-app manual refresh feature coming very soon! This will allow you to update your Plaid balance whenever needed, eliminating the need to reach out to Member Concierge. We’ll make an announcement once it’s live. 💌




