Extra Card Reviews | Read Customer Reviews of extra.app

Extra Card Reviews | Read Customer Reviews of extra.app

Extra Card reviews

832 approved reviews, newest moderated first

Ryan
Jan 19, 2023
great for rebuilding credit
great for rebuilding credit
Response from Extra CardJan 19, 2023
Thank you for your feedback!
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Larry R.
Jan 19, 2023
Better credit score :)
Better credit score :)
Response from Extra CardJan 19, 2023
Awesome! We're happy to hear the Extra Card has helped improve your credit score. :)
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Kenneith C.
Jan 19, 2023
This doesn’t update credit bureau upon trail clearly
Do more with my business I paid
Response from Extra CardJan 19, 2023
Extra reports the total amount spent each month to Experian and Equifax. Depending on where you’re checking, this is not always visible on your end. It is all accounted for in our reporting, but we do not define where or how the Credit Reporting Agencies list or categorize our activities on their proprietary websites. Please email us at [email protected] and one of our specialists will look into your account!
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Matt
Jan 19, 2023
Easy to use
Easy to use, but have seen no benefit or change in my credit in a 6 month period.
Response from Extra CardJan 19, 2023
We apologize for any frustration you may have experience not seeing a change in your credit score over the last 6 months. We understand that improving credit is important to our customers, and we strive to provide the best service possible! We appreciate your feedback and would like to gather more information about your experience. Please reach out to [email protected] for assistance, so that we can better understand any issues, and improve our service for you, and all of our members.
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Burhanettin S.
Jan 19, 2023
Doesn't help my credit score at all
Doesn't help my credit score at all
Response from Extra CardJan 19, 2023
We're happy to look into your account—please reach out to [email protected] and a specialist will assist you!
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Felix M.
Jan 19, 2023
Payments wouldn’t go through and…
Payments wouldn’t go through and inaccurate bank balance reading
Response from Extra CardJan 19, 2023
Our system currently checks and refreshes your connected account balance up to three times a day. We understand that all of our members are unique and have different spending habits, and sometimes this just isn’t enough. We’re excited to announce, we will soon be releasing a number of improvements, including an in-app manual refresh feature! This feature will allow our members to manually update their account balance any time within the Extra App. We will let all of our members know once this feature is live. Please reach out to [email protected] with any account related concerns, and thank you for your review!
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R.d.
Jan 19, 2023
Good card reports to bureaus.
Good card reports to bureaus.
Response from Extra CardJan 19, 2023
Thanks for your review!
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Leonel Roberto Sanchez A.
Jan 19, 2023
Tienen un muy buen servicio al cliente…
Tienen un muy buen servicio al cliente y resuelven tus problemas de forma muy eficiente.!!
Response from Extra CardJan 19, 2023
Nos alegra mucho saber que su experiencia con el servicio de atención al cliente ha sido excelente. Gracias por tu reseña!
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