Extra CardReviews of extra.app

I love you Ken

The company makes it easy for you to qualify. Even if there were problems with the transactions, the staff is there supportive and willing to help.

extra was a boon at first. That was then, this is now. I had two experiences where they claimed a "failed refund,". It was nothing other than a vendor getting an authorization that ultimately wasn't charged - no charge, no refund. Guess AI thought, ugh twice in a couple months, let's cancel the card. edit - 06/27/24 - well, I did get in touch with what appeared to a living, breathing, English speaking human who did set everything right. Until today ... All fees waived, everything good, and then I tried to relink my bank account, which they had used, no problem, for nearly three year. Extra forces you to use Plaid - a con if ever I've seen one. Anyhow, in good faith, though extra's app forced to give plain my usernames, password, account number, routing number ... and then they tell me my bank, 8th largest in US, old account ... they don't work with plaid right now. Can I use another bank? No, I don't have another personal checking account. Can you open one? At this point, they are playing you. like a lot of American institutions, they started out to do good and make money, but the doing good part of the equation is gone, which is what Extra hopefully is soon - gone. They're harming vulnerable people. Extra's fault now my problem. Don't do it.

Very Good card to have if you are building your credit or would just like some rewards. Since being a member I have gotten some AirPod Pros for nearly next to nothing! Also, customer Concierge is always on top of it and never makes me wait too long for anything that I request. Haven’t had one problem. Keep up the good work!

I think the concept of the card is fantastic and it’s been how I’ve been able to build my credit thus far however it still has a lot of technical bugs to work through and fix

Extra is such a huge help since I’m just a month here in the US plus I need to build credit score. I tried different banks but got all refused, thanks to Extra for accepting. Representatives are helpful(Ken) and no long waiting. Thanks 😊

THANK YOU EXTRA! THIS DEFINITELY HELPED ME FIX MY CREDIT AND EVERY TIME I USE MY CARD I EVEN GET POINTS! BEST DECISION I HAVE EVER MADE IN MY LIFE.

Cant say enough great things about this company!! boost my credit 20 points in 2 months and thats the only thing on my credit!!!!!! THANK YOU!!!