John
Very poor customer support
Very poor customer support. I bounced between 6+ people before getting anywhere and they all asked me the same questions that I had already answered.
Response from Extra CardJan 30, 2023
Hey, John! We apologize for any frustration you may have experienced during the cancellation process. Customer satisfaction is important to us, so we looked into your account to see what went wrong. We had passed your case between two agents to process your cancellation request due to a lack of response from your end. If you'd like a specialist to assist you further, please reach out to [email protected]




