Extra CardReviews of extra.app

Crooks. Stay away. Customer service is rude, sarcastic and no help at all. Will not let you cancel easily. Stay far far away.

I experienced credit card fraud 9 days ago and can not get anyone at Extra to assist me. They have now taken close to $3K out of my savings account in fraudulent charges. Extra took away their "live" help. They no longer have a help desk you can call into, or live chat thru their app. Each time I reach out, I get a voicemail at the help desk or an email that says the same thing from a different person "I’m following up with you concerning your recent call. You mentioned you needed some help with fraudulent charges on your account, so I’m transferring you to the appropriate team for assistance. Please allow them up to 24 hours to reach out to you..." and then NO ONE reaches out to me! This is my life savings people!!! DO NOT USE EXTRA THEY CANNOT HELP YOU RECOVER YOUR FUNDS!!! This is just unacceptable and I have NEVER experienced such terrible customer service. I had to go to my bank to shut Extra down from continuing to extract fraudulent charges from my savings account, so now I am receiving emails telling me they are going to report me to the credit bureau for non payment. They are really screwing me over and still NO HELP! I am single, living on a single income, with a small savings and they have managed to take that from me.

I read the fine print for the card and there is no way that poor people can build credit with this card as there is an annual fee of $150 to $200 a year. This may not seem like a lot but, when you are poor, it adds up quickly and credit score will drop rather quickly as the fees add up. I'd rather go with a Debit card from the bank and be done with all of this credit building nonsense, besides, you cannot save money with these cards because the cost of living is rising and can result in being homeless or not having electricity for your household. This is just another way to demolish your credit which means no money to buy houses, cars, etc. By the way, PNC came out with cashback rewards cards of their own without hidden fees. Because of this, I will not consider using this card when I open my Bank Account with PNC. I do not trust this company for building credit as it actually leads to more debt and card deactivations.

Cancelled my account. Received an email confirming my cancel request. Afterwards they presented a charge of $20 to my bank as an ACH transaction three times. Because I wasn't using this bank account at the time, the money wasn't there and it cost me $30 in nsf fees each time they tried to get $20. Then this month they snagged $20 for membership fees again. Word to the wise is make sure you are very clear when and if you cancel your membership.

this place stinks, but get a loan for 10k bc why not ya feel me unless your broke

I like extra because you can build credit without getting a credit card to add money and use it like a credit card and boost your credit score too.

The tier program I started at $100 increased to $2000 in less than a year. Extra provides customer service. My favorite they report your balance timely each without discrepancies. Their rewards program us to awesome so far I've received a crock pot, Air fryer, ninja blender and facial steamer. Been a member since 2021. Thank you Extra

Extra is SO easy to use and the support team is SUPER friendly and helpful! If you're looking for a quick cash advance and credit score improvement, Extra is the only app you need!