Jimmy
I have bought vinyl shutters several
I have bought vinyl shutters several times from these people, the cut and color are to perfection...- little pricey but you get what you pay for...will be ordering again soon
Exterior Shutters is listed under Furniture Stores in Crystal lake, Illinois.
Exterior Shutters (exteriorsolutions.com) has 46 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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46 approved reviews, newest moderated first
Jimmy
I have bought vinyl shutters several times from these people, the cut and color are to perfection...- little pricey but you get what you pay for...will be ordering again soon
Jess W.
I must admit I was very hesitant to buy shutters I couldn't touch for quality, but I needed a replacement pair and these are perfect. They were the best price (beat Lowe's by almost $15.00), same quality and came exactly when they said they would! What more could you ask for? Will definitely use again and recommend!
Jay
The shutters are beautiful and blend in perfectly with the others which are wooden. Without touching them, you cannot see any difference between them. Great product! Excellent Service!
Steve S.
We ordered custom painted composite wood shutters back in the fall. Not only were they very expensive, but they were shipped a month later than they told us we would have them, Once we received them and finally got a contractor re-scheduled to hang them we thought we had made a good decision. The shutters have been up for 8 months and the paint is already cracking and chipping off. Customer service told us that was normal and wanted to send me some touch-up paint. "TOUCH UP PAINT" in 8 months! I have asked to speak with someone in management and now they won't return my calls. I would never recommend these shutters to anyone, not to mention their customer service is terrible.
Response from Exterior ShuttersSep 5, 2014
Steven, Our customer service manager has emailed you numerous times. We have offered several reasonable solutions to fix the small paint checks. Most recently the manager contacted you yesterday to offer you a full refund of the product which you believe to be poor quality, so we're a bit surprised to see this review.
Ken L.
All I have is praise for Exterior Solutions. I had a couple issues and they were all resolved even beyond my expectation. I would highly reccomend them as they stand behind their products and are quick to resolve any issues.
Response from Exterior ShuttersAug 5, 2014
Thank you for the positive review!
Johanne
I am so baffled by the great reviews the vinyl shutters have gotten. It is almost like I was sent an entirely different product than everyone else. I was shocked at the shoddy, flimsy, poor quality shutters that I received in the mail this week. They are not at all like a previous pair of vinyl shutters that I purchased years ago from another company and that are still on my house in great shape. When I called the company about the poor quality of these shutters, I was told all vinyl shutters are made with the same material. I know this is not true, as these are a thin plastic that are stapled together, not at all like my older shutters. I don't understand all these positive reviews if they are reviewing the same product that I received. It just doesn't make sense. I got no satisfaction with my concerns when I called and spoke with someone at Exterior Solutions. I strongly recommend that you NOT order these shutters. I will not be able to put them on my house--they are that bad.
Response from Exterior ShuttersOct 14, 2013
Most vinyl shutters are made from Polypropylene. The thickness/quality of the material itself does not vary noticeably between the various manufacturers brands. However, "Standard" vinyl shutters are molded in one piece but are only available in the most popular sizes. "Custom" vinyl shutters on the other hand are made to order by assembling components with welding and staples. Although custom vinyl shutters are not returnable because they are custom made to order, we can certainly offer you an exchange for another shutters. Perhaps you can send us an email photograph of your existing shutter so that we can supply you a match.
william
Shutters were as expected. Good quality. Perfect color as shown on website. Buy with confidence. A good seller!
Deborah
Before considering ordering shutters from a big DIY conglomerate, please visit Exterior Solutions. The product quality and customer service alone is worth it. Their prices are reasonable, too.