Express Passport Reviews | Read Customer Reviews of expresspassport.com

Express Passport Reviews | Read Customer Reviews of expresspassport.com

Express Passport reviews

397 approved reviews, newest moderated first

Stephen
Sep 27, 2018
Extraordinarily efficient and user…
Extraordinarily efficient and user friendly! I was updating my airline reservation info one week prior to a European departure when I discovered that my passport had expired 7 months prior. I purchased the Express Passport one-day service and had a new passport in 48 hours, delivered to my residence by FedEX Express First Overnight. The phone interview was especially important because my printer did not print some of the important numbers on the online US State Dept. application (which I did not realize). The interviewer guided me through every step of the application process to ensure success. S.A. B. MD
Response from Express PassportSep 27, 2018
Thank you for sharing this amazing feedback with us, Stephen. We are so happy to hear that you had such a positive experience with our team, and that we were able to be such solid supports to you in processing your expedited application. We truly appreciate your choosing and trusting us at such an important time, and we wish you safe and happy travels!
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Theresa C.
Sep 20, 2018
Exceptional service!
The customer service I received was very courteous and extremely professional. My passport arrived as promised! I will recommend your company to family and friends. Thank you!
Response from Express PassportSep 20, 2018
Thank you so much, Theresa, for sharing this amazing feedback with us! We are so happy to hear that you had such a positive experience with our team. We truly appreciate your choosing and trusting us, and we wish you safe and happy travels!
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Cheryl B.
Sep 19, 2018
Express Passport was the best!
They made it fast and easy. I had questions, I just had to call, they always answered, and helped me with whatever problem I was having. I’m really glad I used them.
Response from Express PassportSep 20, 2018
Thank you so much for sharing this amazing feedback with us, Cheryl! We are so happy to hear that you had such a positive experience with our team. We truly appreciate your choosing and trusting us, and we wish you safe and happy travels!
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Eric S.
Sep 19, 2018
It was well worth it to take the stress…
It was well worth it to take the stress and hassle out of a last minute change of plans. The service was well worth it.
Response from Express PassportSep 19, 2018
Thank you so much for sharing this amazing feedback with us, Eric! We are so happy to hear that you had such a positive experience with Ben and our team. We truly appreciate your choosing us, and we wish you safe and happy travels!
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Joyce E.
Sep 17, 2018
Was extremely satisfied with the…
Was extremely satisfied with the service & all help received filling out necessary paperwork so I could go on my trip with my family. Awesome.
Response from Express PassportSep 18, 2018
Joyce - thank you so much for sharing this amazing feedback with us. We are so happy to hear that you had such a positive experience with our team, and that we were able to guide you through getting your passport application expedited. We truly appreciate your choosing and trusting us, and we wish you safe and happy travels!
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E. M.
Sep 7, 2018
Absolutely fantastic
Absolutely fantastic! Was very worried about the process (and the price!) of renewing a passport through a third party agency at first, but was impressed by how easy and fast it was. Had a couple personal roadblocks (just unsure whether I was doing it right or not) so I called the toll-free number several times and was SO pleased by the courteous and patient staff!! Hats off to Express Passport for being so organized and making this important transaction go so smoothly! Received the passport exactly one week after sending it out!... one word: WOW. :) Thank you!!!
Response from Express PassportSep 7, 2018
Thank you so much for sharing this amazing feedback with us! We are so happy to hear that you had such a positive experience with our team, and that we were able to put you at ease during the process. We truly appreciate your choosing and trusting us, and we wish you safe and happy travels!
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Jeffrey S.
Aug 29, 2018
the service was very professional and…
the service was very professional and complete, The process was clearly explained in detail and they were readily available for my numerous questions.The service was not cheap but you " get what you pay for"
Response from Express PassportSep 4, 2018
Thank you so much for your positive feedback, Jeffrey! We appreciate your choosing and trusting us, and we wish you safe and happy travels!
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Andrea H.
Aug 15, 2018
It was simple to get my passport .i…
It was simple to get my passport .i would recommend it to anyone who is interested in getting their passport .
Response from Express PassportAug 16, 2018
Thank you for your feedback, Andrea! We appreciate your choosing us, and we wish you safe and happy travels!
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