exoticase.comReviews of exoticase.com

The product came as expected and I’m enjoying it very much!

Don’t let a well designed website fool you. Shipping was terribly long. Came all the way from china and tracking wasn’t well updated. Phone case color does not match what I agreed to purchase and paid for. Pictures on the webpage are deceiving the build quality feel very cheap. They make returns a hassle with their unreasonable guidelines and don’t even guarantee returns. I recommend to avoid business with this company.

I always search for the best minimalist case when I get a new phone. Recently, I upgraded to the Pixel 10 pro. I had purchased cases from Exoticase before so I pulled up the website. Not only did they have a number of colors including a clear frost model in the ultra thin cases, but they had also added a metal bumper case in black, silver, gray and blue. I ordered one in gray. The case is excellent. It fits perfectly while providing protection in a minimal profile. It is well worth over twice the price. It did take almost two weeks for delivery, but I knew that up front and understood the reasons.

The case i recieved isn't the one in the picture, the one in the picture has rounded and open side buttons, the case i got is square and covered side buttons. happy to change my review if i recieve the case in the picture, as it seems to be good quality

Delivery was quick and a damaged case was quickly replaced.

Rare, unbelievable customer service! I placed an order for an iPhone case but specified the wrong model iPhone, so it didn't fit. When I went to see about exchanging it, I easily found I could simply reply to the confirmation email for the order. Refreshing because many retailers make it difficult. I received an email back within just a few hours, with an inquiry about the model phone. Once we realized I specified the wrong model, they made it amazingly easy to get the correct model. Speedy, kind, courteous customer service! Exoticase will be getting all of my future phone case & accessory business

I ordered 3 phone cases on 12/1. Received an email on 12/2 that the order was shipped. The tracking numbers only provide information for China. I guess once the items leave China you just have to twiddle your thumbs and wait. As of today (12/11), there is no way to track the shipment and no way to be sure I will receive the phone cases.

Extremely slow shipping for a cheap crappy case. I thought I was buying a wood case, and I'll never make the mistake of giving this company money again.