exoticase.comExoticase - iPhone, Samsung, Google Cases & Accessories
exoticase.com (exoticase.com) has 106 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Jude
Dont buy. The price and quality doesnt match. I could easily get the same on shoppee for $8 and not $40. The case couldnt fit properly and it doesnt look like its advertised.
Response from exoticase.comOct 19, 2026
Hello Jude, we are sorry about your experience. Please reach out to our support and we will assist you. Apologies for any inconvenience.
Margaret H.
Almost immediately after ordering this case, my debit card was used to buy gas at a station 1500 miles from me. I also started receiving daily spam emails. I don't have my item yet so can't comment on that, but find a way to pay these people that doesn't compromise your banking info.
Response from exoticase.comOct 6, 2026
Hello Margaret, We’re sorry to hear about your experience and understand why this would be concerning. We take payment security very seriously. Our store does not directly handle or have access to customers’ full debit or credit card details. Payments are processed securely through our third-party payment processor, and we do not receive or store customers’ complete card information. While we understand the timing of the incident may understandably raise concerns, we have not received any indication that our store or payment system was compromised. Receiving spam emails or experiencing unauthorized card activity does not necessarily mean that the information came from a particular purchase. We’d be happy to look into your order and investigate any concerns further. Please contact our support team with your order number so we can review the transaction details and assist you.
Kelly M.
DO NOT GET CAUGHT OUT. HAVE WASTED $100 ON THESE SHIT CASES!!! SO PISSED OFF. $2000 PHONE, WILL NOT BE USING THESE CASES, THEY ARE NOT PRECISION CUT OUTS!!!!! THEY ARE MISSING CHUNKS WHERE YOUR PHONE WILL BE SMASHED AND DAMAGED IF DROPPED. 0 stars if it was possible!!!!!
Response from exoticase.comSep 4, 2026
Hello Kelly, we are sorry to hear that. Please reach out to our support at [email protected] and we help you out. We apologize for the inconvenience.
Tom
I placed an order and case did not fit. Sent 2 emails within 30 days and never heard back.
Response from exoticase.comAug 12, 2026
Hello Tom, we are sorry about that. Please reach out to our support with your order ID and we will help you out. We apologize for any inconvenience.
Alex U.
Ordered the green case for s24, colors and shape did not match the appearance on the site at all, rip off
Response from exoticase.comJul 13, 2026
Hello Alex, we are sorry you are facing issues with the case. Please reach out to our support and they will assist you. We apologize for any inconvenience.
ZDENEK H.
I ordered a phone case, but instead received three completely different cases that did not match the product description. I tried contacting the seller multiple times to resolve the issue, but unfortunately I never received a response. This was a very disappointing experience due to both the incorrect item and the lack of customer service. I cannot recommend this seller based on my experience.
Response from exoticase.comJun 30, 2026
Hello Zdenek, we are sorry about that. The case you ordered was out of stock so we sent a similar case and also included 2 free gifts. Please reach out to our support and we will assist you. Apologies for any inconvenience.
Zach M.
2 weeks went by never received a shipping order or anything so I reached out to get a refund, instantly got a shipping label, wait 2 more weeks for case and it's complete garbage so I'm now out $30 plus dollars and a month with no case,take your chances If you will but don't expect much in return
Response from exoticase.comApr 30, 2026
Hello Zachary, we are sorry about that. Please reach out to our support and we will assist you. Thank you
Mr P.
It's a scam cheap plastic terrible material it does not match what they show you on the picture 100% scam
Response from exoticase.comMar 26, 2026
Hello Khariton, we are sorry about your experience. You may reach out to our support and we will assist you. We apologize for any inconvenience.
