DO NOT USE THIS COMPANY !!
Absolutely disgusting behaviour, Villa booked in July 2021, paid in full. 2 years later and with 6 weeks till the holiday on July 4th 2023 they’ve cancelled it stating they want more money and have initiated a refund and put it back up to rent, leaving us in limbo. I honestly cannot fathom how it can be legal for them to operate in this way and I would strongly urge anyone considering using this company to avoid at all costs. Very rarely have I experienced such a disgusting, dishonest and dishonourable company. The company I booked through is also to blame as I never chose to book with these and they’ve stitched me right up…
AVOID AVOID AVOID AVOID
SH
Shifty.
DO NOT USE DISGRACE COWBOY COMPANY.
Hi All
Please do not use this company if value your trip to Orlando, there are far better companies than these.,
i book my Villa back April 2021 and last night the 04/07/2023 they sent me an E Mail cancelling my booking with no reason given and E Mail stating refund sent.
When i informed my family they were shocked and horrified at the way we have been treated and really upset after 2 years in the planning.
When i asked the company who i booked the Villas though, they replied, it was cancelled because Executive Villas Florida can now get more money for the rental on the Villa, so they cancelled your booking and will re-let it for hire price.(Disgusting Behaviour).
Surely they are breaking the Law and they are in a contract with the person who rented the Villa at the Time.
There should be a minus star rating, because they would get it full on.
Looking Forward to hearing thoughts.
DD
David D.
Great experience, thank you
I just want to say the executive villas florida has been fantastic from start to finish. We booked our villa pre pandemic, which of course had to delay our holiday. Executive villas florida gave us a voucher for when we could travel, 2yrs later we booked redeemed the voucher for June 2023 (3yrs in total). I have to say the communication (via email as we are from England) with Andy was spot on. Thank you so much executive villas Florida and especially Andy. I will definitely recommend you to anyone. We went to the solara resort and again was great, villa was as advertised, Terri and family
NS
Nakeitha S H.
The Bad outweighed the good....
I rented 8811 Macapa Drive from June 8-13,
2023. Pros: Large 9 bedroom home. Good number of beds. Large Dining tables. Nicely decorated. Beautiful view from the patio. Nice pool and spa. Close to the clubhouse and entrance.
Cons: Dirty carpet upstairs, missing blinds (therefore no privacy at night), broken cheap patio furniture that was not sufficient for the number of people in a 9 bedroom home, mixed matched & worn/torn unconnected sectional couch set that separates every time you sit on it, flimsy dining room chairs that almost flipped back when you sit on them, broken floor tile filled in with putty of another color, a refrigerator close to the living room area because the one in the kitchen is broken, sparse utensils and pots- had to buy a can opener, fire alarm sitting on the bar downstairs, a broken broom (asked for replacement- never received one), slow draining sink upstairs (asked for Draino but never got it), sliding glass door that you have to force open/close and only opens halfway and top it off with a broken a/c! It was 83 degrees downstairs (the whole 5 days) and 93 degrees upstairs (the last 2 days). Maintenance sent 2 a/c techs but none could fix it. It was a broken motherboard. Then when I asked for compensation, I was sent pictures of dirty towels and sheets claiming $815 "damages" in essence telling me that we are even. Dirty sheets and towels, that can/are supposed to be washed, after a very large family stayed there for almost a week - half of the time in the heat- sweating!!! This is how they treated this group of customers 🤬
BD
Banana Dole W.
Absolutely FILTHY house
Absolutely FILTHY house. They charge you to have the house cleaned but they are NOT cleaned. The house we rented in Kissimmee had ants all over the floors, walls and counters. Beard hairs on the bathroom counter. Dog food on the floor. And worst of all… BLOODY SHEETS with pus or something. I don’t even know. I purchased my own cleaning supplies and spent a day myself cleaning. Gross. We notified the company and they said they would have someone come and clean but there is no way I would trust someone to come in the house with our personal belongings in there if they couldn’t be trusted to clean in the first place. Charging a cleaning fee should be a crime.
AS
A S.
Do not use
Lie, cheat and steal!
Avoid at all costs!
EF
EF
AVOID EXECUTIVE VILLAS FLORIDA
If I could give this company no stars I could. We stayed in 1561 flange drive in champions gate. The pictures looked amazing it was described as a luxury villa and we booked it for more space. It was disgusting. Riddled with cockroaches and had not been cleaned in a very long time. The bed linen was cheap and marked. My children were terrified. We tracked down their offices as we were getting no where and we turned up and they did move us but had we not done this they would have done nothing. It ruined my holiday. The blinds were thick with dust under the fridge was filthy. There were no utensils not even a tea spoon you got the bare minimum there was no phone and you could not even contact them in an emergency. I contacted them on return and I got a cheeky email back blaming the cost of living crisis and the hurricane! Please avoid this company.
RK
Ron K.
Andy and Felipe are crooks
They stole money from my monthly payout by showing unnecessary repairs