eVoiceA business phone system with robust features to help grow your business, all from your personal phone. Start calling from your new number in minutes without any complicated setup or hardware. Our phone system can be customized to meet your business's specific needs, featuring scalable features that grow with your business, with no long-term contract.
eVoice (evoice.com) has 290 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Galaxy
Nice and clear
Response from eVoiceJul 13, 2026
Hello Galaxy - Thank you for your 5-star review! We're delighted that we were able to restore your account and keep your original phone number. We appreciate your continued trust in eVoice and are grateful to have you as a customer. Thank you for choosing eVoice!
Sean
I’ve been with onebox for 20+ years, used to work flawlessly for most of those years, then they started charging for email ( I know, who pays for a email address….) really wanted to keep the address so I paid up. Now they force password changes with no notification, just stops working, no problem you would think but no. I changed the password and my email app on laptop, tablet and phone time out, can get into webmail which is really cumbersome. Opened ticket, tier 1 couldn’t resolve, they escalated to tier 2 but hey didn’t know when that tier/person would be in…. 48 hours now no resolution. This not the first, second or third time this has happened…..So I am starting to migrate all my accounts to iCloud, a tedious process…and I think what if my dial tone was down for 48 hours? Do you really want to take that chance?
Response from eVoiceJul 13, 2026
Hello Old Onebox/evoice user - Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. As part of our effort to investigate and resolve your issue, we previously requested additional information to help us identify your account and escalate the matter to our Tier 2 Support team, which works directly with our Development Operations team. Unfortunately, we did not receive a response to that request. We remain committed to helping resolve this matter. Please respond to our Trustpilot request for additional information, and a member of our team will review your case and follow up with you as quickly as possible. We appreciate the opportunity to assist and look forward to hearing from you.
Basila
The team responded to my concern in a timely manner and resolved it immediately. The customer service is amazing.
Response from eVoiceJul 9, 2026
Hello Basila - Thank you so much for your kind words. We’re thrilled to hear that our team was able to address your concern quickly and get everything resolved right away. If there’s ever anything else you need, we’re always here to help.
Joshua P.
Excellent services
Response from eVoiceJul 9, 2026
Hello Joshua - Thank you for taking the time to leave your rating and review!
Kendra
I really wanted this service to work, but unfortunately it created more headaches than solutions for my business. The biggest issue is that I can’t reliably make or receive calls, which defeats the purpose of paying for a business phone service. Customer support was polite when I was able to reach them, but my issue was never fully resolved. As a small business owner, I need a phone system I can depend on, and that hasn’t been my experience. I hope eVoice improves its reliability because the concept is good. Until then, I can’t recommend it based on my experience.
Mike and E.
Excellent product and Excellent service Continued support that I can 100% rely on. The best!
Response from eVoiceJul 9, 2026
Hello Mike and Ecco - Your review rating and comments mean a lot to our teams! Our goal is to deliver a best-in-class experience! Thank you for choosing eVoice!
lynn
Fast accurate service and instructions
Response from eVoiceJul 9, 2026
Hello Lynn - We're pleased to read our support instructions worked for you! Thank you for your review and please reach out should you need anything else!
Jay
Easy to navigate online experience and App!!!
Response from eVoiceJul 9, 2026
Hello Jay - Thank you for the 5-star review and the great feedback regarding our service and app!
