Placed an order for a three-month supply. Received my first month, but when it was time for the second month to arrive, 14 days passed and still nothing. My responses go unanswered and are repeatedly regenerated. Customer support, Pam, provided incorrect information even when I questioned her about her mistakes. The script for month two was approved and still remains pending. Of course, they took my money right away. I have requested a refund. Stay away from this place!
MM
Monica M.
Dont deserve even 1 star
Dont deserve even 1 star. Waited 3 weeks for deluvery and i have decided to request a refund. They promise a refund in my bank 48hrs. Is now 5 days… nothing. No replies to emails and no answ on phone. Please avoid!!!!!
LI
Lindsay
Please AVOID this company !
Please AVOID this company. I am a new customer and have been waiting over 10 days for my first order. They took my money immediately but my order is just sat in waiting despatch. I contacted @support who eventually replied apologising saying we will prioritise your order. It is obviously a con and the order is still in despatch. There are a lot of genuine companies out there offering the same goods, I wish I had used an alternative but if I can prevent someone else using this company, as it is too late for me !!
Response from EverymedsApr 16, 2026
Hi Lindsay,
We’re genuinely sorry for the frustration and concern this delay has caused, especially as a new customer. We understand how upsetting it is to be charged and then not receive timely updates on your order, and we sincerely apologize for the experience you’ve had so far.
This is not the standard of service we aim to provide. A member of our team will be reaching out to you directly to review your order, provide clarity on the status, and make sure this is resolved as quickly as possible.
Thank you for sharing your feedback—it’s important to us, and we regret that your first experience has been a disappointing one.
— EveryMeds Support Team
JT
Josephine T.
I started with EveryMeds in October…
I started with EveryMeds in October 2025 and, up until recently, had great experiences. Unfortunately, things have taken a serious turn for the worse.
I even referred two patients to them based on my earlier positive experiences, which makes this situation even more disappointing.
I had an issue with an order where my credit card was charged, but I never received the product. When I called, I was told a refund had already been processed—which was not true. I ultimately had to dispute the charge with my credit card company, and thankfully it was resolved in my favor.
Now, after taking my last injection this past Monday, I’ve been trying to refill my prescription online with no success. I have called, emailed, and used their chat feature multiple times and have received absolutely no response.
This lack of communication is extremely frustrating and unacceptable, especially when it impacts ongoing treatment. I am now forced to find another provider and will likely experience a lapse in care because of this.
Very disappointing experience.
Response from EverymedsApr 16, 2026
Hi Josephine,
We’re truly sorry to hear how upsetting this experience has been, especially after the trust you placed in us and the positive experiences you had previously. We understand how stressful this is when it affects ongoing treatment, and we sincerely regret the frustration caused by the lack of communication.
We want to confirm that the refund was completed, and a new order for April has been placed. Most importantly, one of our team members will be calling you directly to walk through everything with you and make sure your care is properly supported.
Thank you for sharing your feedback—it matters to us, and we’re committed to making this right.
— EveryMeds Support Team
AM
AM
Avoid - its a mess
Got the medicines after almost 4 weeks, even though I’d asked for a refund. Not a scam, but their website, inventory, and customer support are a mess.
———-
As advised emailed them back, chased twice, and as expected 3 weeks+ but no progress no response; however, it helped to build my case to dispute the transaction with the bank.
What a waste of time! And burden to the system.
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I ordered medicines on 23 March. They advertised a generous discount for a multi‑month plan, so I purchased the larger package. After that, although the order was ‘approved’ quickly, it has been stuck at ‘pending dispatch’ for 10–11 days and counting...
EveryDayMeds has gone completely silent: no replies to website queries at contact us page, no responses to emails, and phone calls end up long queues and ultimately goes unanswered. I’ve tried every channel, and they simply do not respond. This behaviour is unacceptable for any legitimate pharmacy.
Website doesn’t allow to cancel the order and claim the refund. I will dispute the transaction.
Response from EverymedsApr 6, 2026
Hi,
We’re really sorry to hear about the delays with your order and the lack of response from our team. We completely understand how frustrating this must be, especially after choosing the multi-month plan.
This isn’t the standard we aim for. Please reach out directly to [email protected]
with your order details so we can urgently investigate, provide an update, and work to resolve this for you as quickly as possible.
Thank you for letting us know, we want to make this right.
PW
peter W.
NO DELIVERY, BUT PAID
we ordered our weight loss drugs on the 19th, paid and went through the paperwork. After 3/4 days approved. On day 10 now still not arrived, but told this morning will arrive by Wednesday and reaady for dispatch and we were a priorty.
I was told the same as,last week on the 25th...!
Incredibly poor service, pay your mony, receive no goods..!
BEST BET IS TO ORDER FROM ANOTHER PROVIDOR....
Response from EverymedsApr 6, 2026
Hi Peter,
We’re very sorry to hear about the delays with your order and completely understand your frustration, this is not the service standard we aim to provide.
We appreciate your patience, and we want to get this resolved as quickly as possible. Please contact us directly at [email protected]
with your order details so we can urgently check the status and ensure your order is dispatched without further delay.
Thank you for bringing this to our attention.
TH
Tammy H.
My second order was shipped to wrong…
My second order was shipped to wrong address. I emailed them to let them know and request a replacement order be sent to my correct address. The customer service agent was friendly in her communication informing me the matter would need to be sent to escalation department for further action with a response within 24 to 48 hours. That was on 3/19 and it’s now 3/24. I’ve missed my weekly injection and still no response or action.
Response from EverymedsApr 6, 2026
Hi Tammy,
Thank you for your review, and we’re really sorry to hear about the issue with your order and the delay in getting this resolved, especially given the impact it’s had on your treatment.
We’re glad to hear our agent was helpful, but we completely understand your frustration with the lack of follow-up. This isn’t the level of service we aim to provide.
Please reach out to us again at support@everymeds,com with your order details so we can urgently chase this with our escalation team and get this sorted for you as quickly as possible.
Thank you for your patience.
RA
Rachael
Disappearing Act…?
They happily took my payment of £555, then all went quiet on the western front. No acknowledgement, no contact, no answers, just £555 worse of. I have put in a chargeback with my card and hoping they can get my money back.
Response from EverymedsApr 6, 2026
Hi Rachael,
We’re very sorry to hear about your experience and apologise for the lack of communication.
This is not the standard we aim to provide. Please contact our support team on [email protected] with your order details so we can investigate and resolve this as quickly as possible.
Thank you for bringing this to our attention.