Kirsty M.
I’d like to thank Ismail for helping me…
I’d like to thank Ismail for helping me so much and he even got my order delivered early !! Brilliant customer service and you can tell they do care !

Real doctors. Real meds. Right to your door. No waiting rooms, no hassle.
Everymeds (everymeds.com) has 161 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Kirsty M.
I’d like to thank Ismail for helping me so much and he even got my order delivered early !! Brilliant customer service and you can tell they do care !
Debbie
When it came time for me to check in for the third dose of what I have paid for it says that I don't have an account. I reached out to customer service and they said it was a technical issue, and that I would have to wait to get either my medicine or a refund. I have since reached out two more time because "the technical issue" still exists 10 days later and no response from attempts to get additional information. The medicine works when you can get but there is no guarantee that they will honor what they say.
Catherine A.
Customer service is appalling after filling out health questionnaire and submitting documents, it took one month to receive my first dose, only after several emails which were never replied to, and also several phone calls, I had to upload documents again. Because of this I ordered 2nd dose 2 weeks in advance it arrived 3 weeks later luckily one week before my next dose was due, continuing in the same vein I ordered my 3rd dose 7.5 well in advance, and had to upload more recent documents once again only after several phone calls I was told recent documents were not clear enough, so went through the whole process again of taking pics and videos and resending. After a week I received a phone call asking me some more health questions and was told everything was fine and my order would be approved immediately, one week later my order is still sitting in the "in review" status, therefore I'm going to have to phone them yet again. In all cases the money had been taken from my bank within 5 minutes of placing my order. At this moment I'm still waiting for my 3rd order/dose. I'm sad to say at this time I have seen very little change in weight/inches, and if this remains the same after my next dose (if I ever actually receive it) I will be giving up and not reordering 😥
Samantha B.
I am wondering if this company is a scam company. I ordered some medication and it required me to upload documents which I did. 2 weeks later the order is not with a clinician and despite trying to make contact I’m being ghosted!
CERSup
I have been a customer since Sept 2025. Overall it has been ok. After 3 months they switched me from the pen to the needle method, and said I had no choice. This was why I chose them, the pen is significantly better for me. They still widely promote an offer the pen method in their ads. However, I soldiered on, because they gave me 100 discount for changing the delivery method. Overall deliveries and response times have been fine for me. However, 2 weeks ago, I went to refill my script and I haven't receives a response. My refill says pending a doctor approval. As of this week, I no longer can log into the portal, it doesn't recognize me at all. I have emailed and attempted to call all the numbers I could find. I get an automated (AI) response that they will escalate my case. The phone numbers don't get me to anyone, they just ring or hang up on me. This is more than frustrating. We pay a lot each much and should be treated better than this.
Chris K.
Been using product since about early October got my order last month and haven't had a problem until now, I can't sign into the portal and I only have about one dose left so I can't place my order. It keeps telling me can't find my information when I try to sign in, hasn't been a problem till now. I will go somewhere else if I have to, I am only about half way to my goal and would prefer to finish my journey!
Libby B.
I actually wouldn't even give them a 1! Ridiculous company. Took over three weeks to get my medication. They never contacted me to let me know there would be a delay. I would call them up for an update, to be told I've been put as a priority and would receive in two days. Which I never received. Offered £40 refund for all the hassle, still to this day not received. No one answers your emails. DO NOT BUY FROM THIS COMPANY.
Annabelle T.
I ordered my product on 27 th of April, they took the money, and still nothing. This company is obviously a very bad one . I’m am waiting for my money back. Not happy at all .