EverlywellReviews of everlywell.com

Before I begin with my experience. It’s important to note that if you post a review on their website, it will be “under review” before posting so they clearly don’t post any negative reviews. They probably also pay people to write positive reviews and have a team that takes down negative ones online. It’s very hard to find any negative ones unless you go to unbiased sites such as this one. Really shady business!! I have never written such a bad review about a company, but I feel like this needs to be public information to maybe save someone else from having to deal with this. In august I bought their food sensitivity test, and I also got one from another company. I submitted both of them, and Everywell came back with no results at all, it said everything was in the green zone, while the other came back with a lot of very accurate (in my opinion) results. I brought both tests to my yearly check up and the doctor confirmed the results of the other test and we discussed a diet plan from there. I decided to email Everlywell, thinking they would understand my frustration and give me a refund. They absolutely did not. They are trained to type these long emails with irrelevant information trying to make them seem intelligent and like they are giving real medical advice. It is an absolute scam to keep from giving you a refund. They also told me they didn’t offer refunds after test results are submitted, and that I could learn more about my test results on their website. Even though there WERE NONE. It was complete bs. After a lot of back and forth, they gave me a partial refund, so I decided to just dispute it with my bank. Well, here’s where it gets better. My bank sided with me, refunded them the partial refund of $103 and refunded me the whole amount of $207. When they did that, Everlywell reached out to me again to harass me! They said they were unsure of why I was disputing after I got a partial refund, sent me the copy of the email stating I got a partial refund, and asked for more information. I responded and reiterated AGAIN that I already expressed multiple times that this test did not give me any results at all, and that I wasn’t willing to argue back and forth with them over a refund. I told them that the partial refund was returned back to them by my bank account, and then I was refunded the whole amount by them at the same time. I sent them screenshotted proof, told them that we are even and I would like them to stop contacting me. To that they responded that they “don’t see” the partial refund returned to them, and that they still don’t offer full refunds, explained useless info about their test, and said they’ll submit more info to my bank to fight my already closed dispute. I literally can’t believe this is happening, and sorry for such a long review, but I really want to warn other people away from this company so hopefully this doesn’t happen to anyone else because they are ruthless and this is a big waste of time.

My wife and I each took this test. I am not one to leave non-positive feedback, but this warrants it. My test showed that I have high "reactivity" to eggs and egg yolks. I eat a lot of eggs each morning. Other, lesser "reactive" foods were ones that I also eat, but not every day. My wife's results were even less impressive. She is highly intolerant/sensitive to all dairy. We were hoping to find other possible sensitivities she may have to help her with weight loss. Her results showed NO allergy to dairy - she doesn't eat it at all. It did, however, show that she also has a sensitivity, or "reactivity", to eggs, which she also eats every day. As I see it, this test shows nothing more than what foods you eat the most of. It has nothing to do with any food allergies you may have. This was proven by absolutely no mention of a dairy allergy my wife has, that she for sure has. After discussing this test with a physician friend of ours, she said that the only way to really determine allergies is via a skin sensitivity test from a dermitologist. I do not like leaving non-positive feedback, but I have to convey the truth about our experience and result.

I suspected that I had recently developed a food allergy so I ordered a food allergy test kit. Initially I had some issues with the supplies in my test kit (the lancets didn’t work), but customer service was very responsive. The test confirmed my suspected allergy without having to leave my house or the expense of a visit to the doctor, so I’m very satisfied!

there is no way to contact them besides an online form then there is no way to know if anyone IRL has the form or is doing anything with it will just do a charge back on cc bc they are non responsive what a waste of time

This company is not trustworthy. I received and mailed the test kit back to them. After no results in time they promised i had horrible experience getting customer service help. Online was the only option available. Finally they inform me they no longer handle the test I sent. But after checking their site the test is on their website for sale. Bad experience don’t trust them

Very slow service.

Beware this company is fraud, I ordered my kit received it a week later collected the samples then shipped back it's been a month and a half and no results has been made, will dispute the charge with my credit card company.

Totally unreliable and a waste of time. I collected all the samples for three different tests which is not a pleasant experience. Only one of the tests taken was delivered and the other two were stuck in limbo somewhere containing my samples. One of the tests I got the results back for so I'm giving two stars not one. Another after two weeks of being somewhere is finally being processed and the other they discontinued after it got completely lost, convenient. I wanted all my money back because I had to go through a traditional lab to get all the tests redone but they refused and only gave the money back for the test that was lost. I don't even need the test they're processing anymore. It's hit and miss with this one, good luck if you try. You may be one of those grateful 5 star reviewers, wish I was. I don't like getting my blood drawn.