Everlywell Reviews | Read Customer Reviews of everlywell.com

Everlywell Reviews | Read Customer Reviews of everlywell.com

Everlywell reviews

535 approved reviews, newest moderated first

Ricky K.
Mar 24, 2025
SCAM
Scam. I paid for the testosterone at home test kit, registered it on their website, sent it back with the enclosed usps return label, showed delivered on my account in a couple days, waited 10 business days for results, contacted support, and they said they never got it. Then they responded to my inquiry email stating this it was the postal services fault that they never got it. When it was showing received & delivered on my account/ their own website
Response from EverlywellApr 1, 2025
Thank you for your feedback and we are sorry to hear of this shipping mishap. Please note that shipping is controlled completely by the carrier. When we see instances like this, it is usually because USPS uses a method of scanning where large shipments are delivered and scanned in as batches rather than each item being scanned individually. Due to this batch scanning method, every so often, we see packages get scanned in that have not been delivered to the labs. We are truly sorry for this inconvenience. If you have any outstanding questions, please do not hesitate to reach out to us at [email protected].
Report
Ken P.
Mar 22, 2025
Shop Around
PROS 1. At-home testing CONS 1. I had to buy extra needles to poke my fingers. 2. I could not get enough blood. 3. I question the accuracy of my results. 4. The price point was high compared to competitors i.e. AffinityDNA, YorkTest, Cerascreen LabCorp charges $199 to have in-person testing down with a licensed phlebotomist taking the sample. Everlywell charges the same price without the overhead of a brick and mortar. Summary: Consider going to a competitor.
Response from EverlywellApr 1, 2025
Thank you for your review. We're sorry to hear of the difficulties you experienced during the collection process and that you were disappointed with your results. We appreciate your thoughtful feedback. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected].
Report
Amanda
Mar 22, 2025
Took 3 weeks to get my results
Took 3 weeks to get my results back. The website says “Your physician-reviewed results will be ready in your account in a few days.” That is flat out false.
Response from EverlywellApr 1, 2025
Thank you for your review. We're sorry to hear that your results took longer than expected. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected]. Whatever you need, we’ll be here to help you move forward with your results.
Report
Tiffany F.
Mar 18, 2025
The communication was great
The communication was great! I messed up my first test blotch because I wasn't able to get enough blood. I messaged them and they sent me a new test blotch and extra finger sticks. The results also came quicker than I thought.
Response from EverlywellMar 24, 2025
Thank you for your review! We're so happy to hear of your positive experience, and appreciate you choosing Everlywell for your at-home testing needs.
Report
Peter Jerome N.
Mar 15, 2025
I'll continue to use this service…
I'll continue to use this service however it needs an App for the Google Play store and I would like to see a more consistent results availability for the customer. I took a Testosterone test and mailed it back the same day on 3/3/2025 and the results are still not available as of 3/15/2025.
Response from EverlywellMar 24, 2025
Thank you for your thoughtful suggestion - we have shared it with the appropriate team. We are sorry to hear of the delay in receiving your results. Please reach out to us at [email protected] if you still have not received your results.
Report
Kb
Mar 15, 2025
Tested multiple times with womens hormone…
Tested multiple times with hormone test. First test progesterone was low and when I questioned why it wasn't flagged low and was marked normal i was told thst all labs have different results and to just trust the lab. Next test progesterone flagged low 3 months later. Same test and yet could NOT compare results as they used different ways to get results saliva vs blood. Then the units of measurement were different. When questioning I got told that my progesterone the first time actually was low and that lab was just not flagging low progesterone. Waste of time. See a dr.
Response from EverlywellMar 24, 2025
Thank you for your thoughtful feedback. Clarity and consistency are always our priorities— while we can assure you that both of your results are accurate, we understand how the lack of a "low" flag in your first test may have been confusing. As mentioned, this lab is currently refining its progesterone reference range, and feedback like yours has been valuable in that process. While different labs will always have their own reference ranges and methodologies, we are continuously working to refine and improve the customer experience. Thank you for sharing your insights! If you have any further questions, we’re happy to assist.
Report
Samar H.
Mar 13, 2025
DO NO WASTE YOUR MONEY.
I NEVER write reviews but this one merits one. DO NOT waste your money on this test, it is absolutely a waste of money and not accurate at all. If you really want to find out your food sensitivities do either the MRT or ALCAT tests. Its more money but definitely accurate. Ive done the MRT and the Everlywell test. Everlywell was a huge waste and i totally regret trying it. They had an excuse for everything I said that i found was inaccurate.
Response from EverlywellMar 24, 2025
Thank you for your review. We're sorry to hear that you were disappointed with your results. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected].
Report
Angel Rodriguez J.
Mar 12, 2025
Everything was fast with no hassle
Everything was fast with no hassle. Straight forward thank you.
Response from EverlywellMar 19, 2025
Thank you for your review! We're so happy to hear of your positive experience, and appreciate you choosing Everlywell for your at-home testing needs.
Report