MARIANNE C.
I called to cancel my warranty as my…
I called to cancel my warranty as my car was new and well serviced. I spoke to a wonderful girl Tori. She listened and told me why there were warranties for new items. Even with good servicing, the new cars have a lot of electronic features with glitches. It's just the downside of technology. She listened, validated my concerns and never tried to talk me out of it. She satisfied my concerns and I didn't cancel. I spoke to her manager Craig and he was just as wonderful. These two deserve promotions. They did their jobs up and beyond the call of duty. These are the kind of people that make a business successful.


