EuybikeEuybike enjoys the best price versus performance ratio, Euy E-Bikes are fully American and meet consumer requirements: dynamic, powerful horsepower, comfort, clever, cost-effective, and cool.
Euybike (euybike.com) has 177 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Matt
The customer service. I had a few issues with the shipping quality. Two missing parts and the back fender had scratches on it. I got a quick reply from customer service telling me they would sent me the missing parts and gave me a small credit for the scratches. The bike is great and I gave 5 star for making the few small issues right. I would and will buy an euybike again because of the customer service!
Lewis A.
You guys build a great bike. Everything as advertised except for the fun level. It’s much more fun than expected! The quality, styling, ride comfort and performance is over the top. Would highly recommend. Just one man’s opinion, but if you knew me you would know I don’t give such high marks unless earned.
STEPHEN W.
Initially I had a problem with the bike. It was having an error code which I promptly reported and customer service handled perfectly. A part with instructions was sent to me and I was able to get my bike working again. Customer service was spot on and I love the bike.
A B.
UPDATE: I have received the replacement bike and was able to put it together. Putting this bike together takes longer than you'd hope. About an hour if you are handy, definitely longer if you don't do this often. The bike is heavier than you'd expect and I wish it locked into place once folded to be carried easier. Some parts and pieces really aren't the most thought out but still come together. The rear rack I had to really man handle to line it up in order to screw it in place. During my initial ride the gear shifter seems to have some issues moving between gears properly from 4-7. I've had to tighten the handles and hope it won't be a continuous thing to redo, as it is a hazard. It does get up to speed and is amazing for the hill I live on. All electrical works properly, but I have yet to try the front light. Overall, 2/5 the customer service is great, the discount is the only reason I'm keeping it, and the bike is frustrating in ways that have to be redesigned. Initial Review: The company delivered a bike that was in disrepair. I was unable to put the peddles on, the bike seat, or the rear rack. There was dust on the bike as if it had been sitting for a long time in a garage, and the paint is chipped in some places. I am being delivered a new bike and will update.
Response from EuybikeJul 10, 2024
Dear Budka, We have shipped you a new bike. If you have any further questions, don't hesitate to get in touch with us at [email protected]. Best, Euybike team.
Dr J.
Great customer service!!!! They were very responsive to questions and solved my issue right away! The bike is magnificent - daughter loves it and I can say the thing is fast!
Steven D.
Ordered the k6 pro long range received the bike 8 days later I have 70 miles on the bike in 4 days of having it so far everything has been great
Manny
The order was delivered earlier than expected. Everything was in great brand new condition. Packaged well. I’m only 1 week in but the bike is performing great! Suspension is awesome Brakes are amazing I’m over 350lbs and this bike is still working perfectly
K.B.
Stand was not great, but I love the bike
