Ted Y.
Great customer service, but unfortunate delivery experience.
I really wanted to love this bike. The K6 Pro 2.0 looked like a great option in this price range, and I was genuinely excited to get it and film a detailed review to share with the community. However, the FedEx delivery was a disaster. The driver handed my package to a random person without ringing my doorbell or calling me. I was home the whole time. Euybike's customer service was incredibly helpful. They stepped in, fought the courier on my behalf, and eventually processed a full refund for me. I appreciate their support, but because the whole process took so long and caused so much stress, I ultimately decided not to proceed with the purchase. I still believe Euybike offers great value, and I genuinely hope to have the chance to test and review one of your bikes in the future.



