Eu MorpheReviews of eu.morphe.com

I think I checked Morphe here before placing my order in March/April. Still waiting. They respond with email with a link to track the order but the delivery date keeps getting pushed back. I have payed over 100 euros and unfortunately I used my bankcard so I do not know whether I would be able to get my money back. I too bought a palette for my daughter's birthday which is tomorrow :( Never again will I order anything from them. If I get my products with an apology.....and if I like my products.....I might give them two stars. Right now: Don't order from them. Well, the following day my order came. Looks like I have what I ordered. No apologies but I will give them two stars instead of one since I got my order in the end.

2 eme colis commander pendant le confinement chez morpheEU. C’est long mais vos colis arrive ! J’ai commander le 17 avril et je viens de le recevoir ( 12/05 )

HO ACQUISTATO SU MORPHE IL 18 APRILE, ORDINE ARRIVATO DOPO 1 MESE E 1 GIORNO, NON RISPONDONO ALLE EMAIL..

I didn’t want to give any star!!! DO NOT USE there a scam took my money never responded to any emails!!!! RIP off go to your bank!!!!

I placed my order (during a sale) on 20 April 2020. At the time of placing the order I noted the COVID statement that orders were taking minimum 20 days and accepted that. On day 19 I sent an email to Morphe just checking the status of my order. I received a timely reply informing me that my order was on its way, a link to the post courier and estimate that my order was due to arrive in two more days. I’m delighted with the service - my order arrived this morning, a day earlier than expected. Under the current global circumstances I greatly appreciate being able to shop online. Separately, the brush sets I ordered exceed my expectations! I am very happy.

0 stars would be more appropriate. I placed a 101 euro order on 12/4/2020 (EU412524), which was supposedly shipped on 1/5 (who works on 1/5?) but nowhere to be found. That one has got some things meant as a gift to my daughter, and that is the reason I haven't cancelled it yet. Then, as they announced more offers,and naive as I am, on 8/5 I placed another order (EU462237). Of course, no one responds to emails. I have paid 160 euros and still waiting. I wonder if they even exist, or if it is a big scam. Thank God Paypal does exist. If this goes on, I will ask for a full refund.I am just so sorry my daughter will be disappointed... It's just no good treating people like that. Update: Just because I do not want people to be mislead. After I posted a review for their american site, I did get everything (by almost June).Morphe also apologised, giving me a discount for a next order due to my trouble, which was nice. Nice gesture, but still... I have changed my rating for their american site, though, as I think they have helped me get my orders.

Morphe Has No Integrity!! I returned the 3 things out of 6 things they sent after I cancelled my order 81/2 hours after placing it. I cancelled as my husband got laid off. I had to pay $14.95 today. They didn’t even have time to pull the order let alone ship it. I tried calling them emailing them No response. Morphe decided Hey let’s ship 3 things and make her pay for shipping costs back to us. I don’t think so! My credit card will be informed about this. This company’s morals are in the trash as far as I’m concerned. Thank goodness my credit card issued an investigation against them for there TRICKS. Now I have to call credit card yet again. I will NEVER order from this company again. EVER. It amazes me they think they can get away with this. ANOTHER BILLION DOLLAR COMPANY THAT DOES NOT CARE ABOUT CUSTOMERS. I immediately filled out the form and returned it. BTW this isn’t the first time. I had ordered a few brushes 2 years ago. The lady made me take a picture AND video showing THEIR DEFECTIVE BRUSH. I don’t like this company but I totally forgot about that brush situation. She basically called me a liar. Why would I ask for a replacement brush? I’m not a liar yet Morphe Rep mines well said Hey lady you are a liar. They did send a replacement. I threw out the brushes They are scratchy and stink. Bye Morphe....Chow....

J’ai commandé voila plus de 3 semaines sur le site uk mais aucune nouvelle de mon colis mise à part le mail de confirmation je n’ai absolument rien reçu j’ai essayé de les contacter par mail mais mes mails me sont carrément renvoyés. Aucune nouvelle de qui que ce soit, avez vous un numéro sur lequel je peux appeler svp??