Eternal Roses®Reviews of eternalroses.com

Response from Eternal Roses®Aug 30, 2022

Hello, We see that your order was placed on a Monday and shipped the following day with your chosen method of UPS Ground. As shown during checkout, this transportation method is 3-5 business days. As the item shipped out on schedule, within 24 hours, and with the chosen method of shipping made by the customer, the delivery issue cannot be attributed to our company. While we are sorry for any inconvenience, review of the transit time for this method of shipping could have changed the outcome of this delivery.

Response from Eternal Roses®Aug 29, 2022

Thank for letting us know!!

Response from Eternal Roses®Aug 26, 2022

Wonderful, thank you for sharing!

Response from Eternal Roses®Aug 24, 2022

Hello and thank you for letting us know, we apologize for any delay in delivery and will work to improve any process that may have led to this inconvenience.

Response from Eternal Roses®Aug 24, 2022

Hello! Review of your order shows that you selected our local delivery option which in which that was the fee. We offer many options for shipping and delivery, and allow each customer to choose from any available option. We also responded to each of your emails and explained this at that time. Please provide the full information when offering your review. All reviews are appreciated and helpful when they are honest and complete. Thank you!

Response from Eternal Roses®Aug 22, 2022

Thank you for taking the time to write about your experience, it means a lot that you did.

Response from Eternal Roses®Aug 22, 2022

We are always glad to hear that about how people can help in times like this, nice to know we were a small part in helping lift their spirits.

Response from Eternal Roses®Aug 19, 2022

Very glad to hear about your experience, thank you for sharing!