Estes Express LinesReviews of estes-express.com

Frank Ratliff was my delivery driver and he kept in contact, and put heavy packages on my front porch!! Definitely recommend!!

I was quoted $375 with the exception of a little tax to send a small mini excavator root ripper from Northern Indiana to southern Indiana. I assumed the customer received it. I received the bill and it was $839! Then, come to find out, the customer HAD NOT EVEN RECEIVED IT! He thought he got scammed. I felt horrible. They had this item for over a MONTH before even reaching out. The next day, I got another bill for $939 another $100 MORE???? FOR WHAT? They were billing before they even DELIVERED! Absolutely the WORST TRUCKING COMPANY EVER! I will NEVER use them again. I am not paying that $939. I will pay them what they quoted me and not a dime more.

Where do I even start? Maybe with the triple‑feature time slot shuffle: first 11AM, then 1PM, then 3-4PM. I half‑expected a fourth update saying "actually, next Tuesday." This is after crystal‑clear instructions about our facility's strict scheduling and lift‑gate truck requirements. Apparently "confirmed plan" translates to "we'll do whatever sequence amuses us most." The driver himself admitted our order sat ready at 8AM... only to be buried behind freight like a time capsule, after management decided he should play Tetris with multiple other stops. Their manager told me there was just "one pallet" in the way. Adorable. Photos prove it looked more like an obstacle course designed by OSHA's nightmares. Meanwhile, three premium‑rate installers stood around burning daylight (and money) while we offered to help unload -- but without a forklift, that would be a Darwin Award attempt. If your business depends on accuracy, truthfulness, or reality in general, brace yourself. The only thing that arrived on time was the frustration. Update: Materials finally showed up... pallets were loaded so heavy the driver's jack couldn't even lift them. At this point, incompetence is the only thing that's been consistently delivered.

Always on time drivers are extremly profession and curtious

not equal opportunity. aids conspicary witness protection cia front trash.

2 pallets arrived damaged. Had to file a claim for insurance and was inly reimbursed for half of the value. Not a fan

2 skids poor condition, no appointment as we require, no call ahead as required, no paperwork not even a packing slip. Driver was a nice guy. Any chance to contract someone else do it pay more get better service. This company does this over and over again. Google needs to come up with a 0 star option

Working with the sales team was great until the actual shipment was picked up. Two pallets of extremely unique vintage items were lost with little to no communication from the company until I reached out and inquired why my items had not reached their destination. Was then told that they had "accidentally" placed the pallets on a truck to an Amazon facility and they were "trying to locate them". Needless to say they have not been located a week since. My last communication with the sales team I was advised to to submit a claim for the lost items. No refund has been issued and no further communication since. Keep looking, DO NOT use this company, more work for you when they make all the mistakes. Update 5/29/25: Filed a claim on the two pallets of merchandise that their team lost. They had the gaul to deny our claim, when the items going missing was ENTIRELY their fault. This company is run by crooks. DO NOT USE THEM!